PDF to image has idotlessi and truncates lines

[Nina.Tang]

Dear Namitha,

Okay, I will wait for your further feedback.
Wish you all the best

Sincerely,
Nina
E-iceblue support team

[namivenus]

Hi Nina,

We have tested the release of Spire.Office Platinum (Hotfix) Version: 6.9.1 you provided. It looks good and got the approval from the client side.
Now you can move forward. Please let me know when the release of the new official version will be done.

[Brian.Li]

Hello Namitha,

Thanks for your feedback.
I am sorry that I didn't make it clear before. Spire.Office Platinum (Hotfix) Version: 6.9.1 is the latest official version we released, it contains the fix of the issue SPIREPDF-4553, you can use this version directly.

In addition, the official version of Spire.Office is usually released once a month. The next official version will be released next month.

Sincerely,
Brian
E-iceblue support team

[namivenus]

Thanks for the update. So I will move the current hot fix version to production. For my documentation, please let me know when the official version is released next time. If I understood it correctly, this will be within a month.

[Brian.Li]

Hello,

Thanks for your response.
We checked the previous record and found that we only created the following two issues.
1. SPIREPDF-4553: It has been fixed in the official version Spire.Office v6.9.1.
2. "TAB" issue when converting Txt to PDF: We explained to you that it was caused by the variable-length tabs and there is no way to solve it.

So you mentioned “For my documentation, please let me know when the official version is released next time”, do you mean there are other issues that have not been fixed? If there are any questions that we have missed, please let us know and provide us with the corresponding documentation. Then we will confirm immediately.

Sincerely,
Brian
E-iceblue support team

[namivenus]

Brian,
All the issues I raised is fixed in the provided hotfix and this is scheduled to move to production.

[Brian.Li]

Thanks for your feedback.
If there are any other issues related to our products, please feel free to contact us.

Sincerely,
Brian
E-iceblue support team

[namivenus]

Hi ,

I have one more question:
Your reply On Wed Sep 22, 2021 You have mentioned as below statement:
In addition, the official version of Spire.Office is usually released once a month. The next official version will be released next month.
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I need to know does the official version does this happen on the first week of every month or ?

Please let me know how I should handle this moving forward.

[Brian.Li]

Hello,

Thanks for your response.
We are sorry that we do not have a fixed date for new releases each month. We suggest that you can subscribe to our news to get product updates. You can visit the link below and find the subscribe button at the bottom.

https://www.e-iceblue.com/News/spireoffice-691.html

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Sincerely,
Brian
E-iceblue support team

[namivenus]

Yes, I have subscribed to it. Thanks

[Brian.Li]

Thank you for subscribing.
Afterwards, whenever there is any update of our products, your subscription email will receive it as soon as possible.

Sincerely,
Brian
E-iceblue support team