A quick check-in before the weekend. Any news on this one?
Darren
Hi Darren,
Thanks for your following up.
I got news from our Dev team that they have adjusted the product code. Now they are doing further tests to verify whether the issue has been resolved. If there is any progress, we will let you know ASAP. Thanks for your understanding.
Sincerely,
Rachel
E-iceblue support team
Thanks for your following up.
I got news from our Dev team that they have adjusted the product code. Now they are doing further tests to verify whether the issue has been resolved. If there is any progress, we will let you know ASAP. Thanks for your understanding.
Sincerely,
Rachel
E-iceblue support team
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rachel.lei - Posts: 1571
- Joined: Tue Jul 09, 2019 2:22 am
A quick check-in before the weekend. Any news on this one?
Darren
Darren
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wraydc - Posts: 130
- Joined: Wed Apr 11, 2018 5:14 am
Hi Darren,
Thanks for your following up.
I just checked the status of your issue and found that it is now in the testing phase . If it passes the tests successfully, we will prepare a new version for you. Thanks for your patience.
Sincerely,
Rachel
E-iceblue support team
Thanks for your following up.
I just checked the status of your issue and found that it is now in the testing phase . If it passes the tests successfully, we will prepare a new version for you. Thanks for your patience.
Sincerely,
Rachel
E-iceblue support team
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rachel.lei - Posts: 1571
- Joined: Tue Jul 09, 2019 2:22 am
A quick check-in on this issue - Any update on the QA team?
Speak soon, Darren
Speak soon, Darren
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wraydc - Posts: 130
- Joined: Wed Apr 11, 2018 5:14 am
Hi Darren,
Thanks for your inquiry.
Sorry our Test team is still testing the hotfix as it involves many cases. We need to verify that the hotfix will not affect other cases. Anyway, once it passes the test successfully, we will inform you ASAP. Thanks for your understanding.
Sincerely,
Rachel
E-iceblue support team
Thanks for your inquiry.
Sorry our Test team is still testing the hotfix as it involves many cases. We need to verify that the hotfix will not affect other cases. Anyway, once it passes the test successfully, we will inform you ASAP. Thanks for your understanding.
Sincerely,
Rachel
E-iceblue support team
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rachel.lei - Posts: 1571
- Joined: Tue Jul 09, 2019 2:22 am
Another check for this one - Sorry to be back so soon but I have a client chasing me every day for an update.
Darren
Darren
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wraydc - Posts: 130
- Joined: Wed Apr 11, 2018 5:14 am
Hi Darren,
I just got news from our Test team that your issue has passed the test. But unfortunately, the hotfix has impacts on other cases. Our Dev team are working on these impacts now. Once the hotfix is available, we will inform you ASAP.
Sincerely,
Rachel
E-iceblue support team
I just got news from our Test team that your issue has passed the test. But unfortunately, the hotfix has impacts on other cases. Our Dev team are working on these impacts now. Once the hotfix is available, we will inform you ASAP.
Sincerely,
Rachel
E-iceblue support team
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rachel.lei - Posts: 1571
- Joined: Tue Jul 09, 2019 2:22 am
Hi Darren,
Thanks for your patience.
Glad to inform you that we just released Spire.Office Platinum(Hotfix) Version:5.8.5 which fixes your issue, please download it from the following links.
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget: https://www.nuget.org/packages/Spire.Office/5.8.5
Sincerely,
Rachel
E-iceblue support team
Thanks for your patience.
Glad to inform you that we just released Spire.Office Platinum(Hotfix) Version:5.8.5 which fixes your issue, please download it from the following links.
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget: https://www.nuget.org/packages/Spire.Office/5.8.5
Sincerely,
Rachel
E-iceblue support team
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rachel.lei - Posts: 1571
- Joined: Tue Jul 09, 2019 2:22 am
Hi Darren,
Greetings from E-iceblue!
Has your issue been resolved? Thanks in advance for your feedback.
Sincerely,
Rachel
E-iceblue support team
Greetings from E-iceblue!
Has your issue been resolved? Thanks in advance for your feedback.
Sincerely,
Rachel
E-iceblue support team
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rachel.lei - Posts: 1571
- Joined: Tue Jul 09, 2019 2:22 am
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