"Value was either too large or too small for an Int32"

Fri Mar 08, 2019 6:09 pm

I'm getting this error when trying to open a PDF document. This PDF was not created with Spire; however, I can open it with Adobe Reader. It is not a consistent problem but happens on occasion.

I saw this same issue logged in the Spire.DOC section of the forum. Could it be the same sort of issue?

Thanks

Mon Mar 11, 2019 3:40 am

Hello,

Thanks for your post.
As for your issue, I prefer to recommend that you download our latest Spire.Office Version:4.2.0 to try again. If the issue still occurs, please provide your PDF document that has this error to help us look into it quickly and accurately. You could send it to us via email ([email protected]).

Sincerely,
Lisa
E-iceblue support team

Thu Mar 14, 2019 8:52 am

Hello,

Greetings from E-iceblue.
Could you let us know how is the issue going? Thanks in advance for your feedback and time.

Sincerely,
Lisa
E-iceblue support team

Wed Feb 17, 2021 6:29 pm

Buona sera anch'io ho lo stesso problema

Thu Feb 18, 2021 2:10 am

Hello.

Thanks for your inquiry!

If you were not using the latest Spire.PDF V7.2.5, I would suggest that you first give it a try.

If the issue still happens after trying, please provide us with your input file, your system information (E.g. Win7, 64 bit) and region setting (E.g. China, Chinese) for reference. Thanks in advance.

Sincerely,
Marcia
E-iceblue support team

Mon Feb 22, 2021 2:30 pm

Ho mandato per email il file
il sistema operativo è windows 10 64 Bit
l'erro dopo aver aggiornato è diverso lo trovi nell'email
Il file lo apro correttamente con adobe
Grazie mille

Tue Feb 23, 2021 7:03 am

Hello,

Thanks for sharing more information!

We have received your email, and my colleague Elena has investigated your issue and replied to you via email, please check your emails. We have reproduced your issue. The issue has been logged in our issue tracking system with the ticket SPIREPDFVIEWER-483. We will let you know if there is any update. Sorry for the inconvenience caused.

Sincerely,
Marcia
E-iceblue support team

Wed Mar 03, 2021 8:40 am

hi, Is there news my problem ??

Wed Mar 03, 2021 10:19 am

Hello,

Thanks for your following up!

The issue SPIREPDFVIEWER-483 has been resolved and once the new version is released, we will inform you ASAP.

Sincerely,
Marcia
E-iceblue support team

Tue Apr 06, 2021 10:08 am

Hello,

Thanks for your patience!

Glad to inform you that we just released Spire.Office Platinum(Hotfix) Version:6.4.0 which fixes your issue.
Please download the fix version from the following links to test.

Website link: https://www.e-iceblue.com/Download/download-office-for-net-now.html
Nuget link: https://www.nuget.org/packages/Spire.Office/6.4.0

Sincerely,
Marcia
E-iceblue support team