Save doc to pdf has misssing data

[sserra]

We have issue with convert doc to pdf.
After converting pdf file has some missed information.

Document SPD = new Document("D:\\12050288_13-34-48.doc");
SPD.SaveToFile("D:\\12050288_13-34-48.pdf", FileFormat.PDF);


I will send document by email.
We are using latest version 7.10.0

[Simple.Li]

Hello,

Thanks for your inquiry.
I did reproduce the behavior you mentioned. I have logged this issue into our tracking system with the ticket SPIREDOC-8709. Our Dev team will do more investigations. Once there is any update, I will inform you asap. Sorry for the inconvenience caused.

Sincerely,
Simple
E-iceblue support team

[Brand.Luo]

Hello,

We have received your new file via e-mail.
I used Spire.Doc 7.10.0 that you used and the latest version 10.11.0 to convert your new file(12315415_09-30-56.docx) to pdf file respectively, but I didn't reproduce your issue of missing content. My test envirement is windows10 64bit and the platform of my project is .NET Framework 4.8.
Do you have any differences with my test case?

Here is my test code:

Code: Select all

//Create word document
Document document = new Document();
document.LoadFromFile(@"12315415_09-30-56.docx");
//Save the document to a PDF file.
document.SaveToFile("12315415_09-30-56.pdf", FileFormat.PDF);


Sincerely,
Brand
E-iceblue support team

[sserra]

Hello
please try this code

Document SPD = new Document("D:\\12315415_09-30-56.docx");

foreach (Section item in SPD.Sections)
{
using (Document newWord = new Document())
{
Section Section = item.Clone();
newWord.Sections.Add(Section);
newWord.SaveToFile("D:\\12315415_09-30-56.pdf", FileFormat.PDF);
}
}

[Brand.Luo]

Hello,

Thank you for feedback.
I tested your code, but I still didn't reproduce your issue. The converted pdf's content is consistent with the original docx.I will send my test project via e-mail. Please run it on your side to see how my project is going.
If there is any difference, please let us know. Looking forward to your reply.

Sincerely,
Brand
E-iceblue support team

[sserra]

Hello
we are using diff versions.
please look our https://bit.ly/3EhJMfV

[Brand.Luo]

Hello,

Thanks for sharing version info.
I have reproduced your problem and logged it into our bug tracking system with the ticket SPIREDOC-8770.
Our dev team will investigate this issue, once there is any good news, I will inform you. Apologize for the inconvenience.

Sincerely,
Brand
E-iceblue support team

[amy.zhao]

Hi,

Thanks for your patient waiting. I'm glad to tell you that SPIREDOC-8709 has been solved. Welcome to download and test new Spire.Office Platinum(Hotfix) Version:7.12.0.
Our website link: https://www.e-iceblue.com/Download/download-office-for-net-now.html
Nuget links:
https://www.nuget.org/packages/Spire.Office/7.12.0
https://www.nuget.org/packages/Spire.Officefor.NETStandard/7.12.0

SPIREDOC-8770 is under fixing. Once it is fixed, we will inform you.

Sincerely,
Amy
E-iceblue support team

[sserra]

Hello
I downloaded new version, but problem is not fixed
for test, you can use same files and code that you have from me before


thank you

[Abel.He]

Hello,

Thanks for your feedback.
For the issue with SPIREDOC-8709, I created a console project with .NetFramework4.8 and used the latest version of Spire.Office 7.12.0 to test your document, I found the issue of missing data has been fixed, I attached the result pdf file for your reference.

Sincerely
Abel
E-iceblue support team

[Abel.He]

Hello,

Thanks for your patience!
Glad to inform you that we just released Spire.Office 8.4.0 which fixes the issue with SPIREDOC-8770.
Please download the new version from the following links to test.

Website download link: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget download link: https://www.nuget.org/packages/Spire.Office/8.4.0

Sincerely
Abel
E-iceblue support team