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Mon Mar 11, 2024 6:51 am

Hello @Annika.Zhou

For Aligment issue with paragraph, In html you can refer point number 1.1 Background in which paragraph is present. I have attached 'output8215789050253623338.html' which finally goes for html to doc to pdf conversion.

I have attached final generated 'WordToPDF1_20240306185922847_5526668895312717038.pdf' PDF file also.

you can use same '/html-to-pdf-json' postman request with same input request body to test through provided code base.

Thanks & regards,
Umesh Asodekar

Dasgupta
 
Posts: 54
Joined: Fri Mar 11, 2022 9:14 am

Mon Mar 11, 2024 8:11 am

Hello,

Thank you for your feedback.
I have thoroughly reviewed the HTML file, Word file, and the Word file generated using the code you provided previously. Upon inspection, I did not identify any alignment issues with "1.1 Background" as it appears to be left-aligned. Could you please provide a screenshot via email showing the discrepancy in paragraph alignment settings between the Word file and the HTML file on your end?
Your prompt assistance in providing this additional visual information will greatly aid us in investigating and resolving the matter effectively.
Thank you for your collaboration and understanding.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
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Thu Mar 14, 2024 5:05 pm

Hello @Annika.Zhou

I have provided new files over mail.

Thanks & regards,
Umesh Asodekar

Dasgupta
 
Posts: 54
Joined: Fri Mar 11, 2022 9:14 am

Fri Mar 15, 2024 5:50 am

Hello,

Thank you for providing detailed information via email.
I have tested the HTML file you provided and was able to reproduce the issue regarding the misalignment of the paragraphs that you mentioned. I have logged the issue into our bug tracking system with the ticket number SPIREDOC-10383. Our development team will investigate and fix it. Once it is resolved, I will inform you in time. Sorry for the inconvenience caused.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
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Fri Mar 15, 2024 9:00 am

Hello @Annika.Zhou

Do you have any update on SPIREDOC-10372?

Thanks & regards,
Umesh Asodekar

Dasgupta
 
Posts: 54
Joined: Fri Mar 11, 2022 9:14 am

Fri Mar 15, 2024 9:01 am

Hello @Annika.Zhou

Do you have any update on SPIREDOC-10372?

Thanks & regards,
Umesh Asodekar

Dasgupta
 
Posts: 54
Joined: Fri Mar 11, 2022 9:14 am

Fri Mar 15, 2024 9:25 am

Hello,

Thank you for your inquiry.
Regarding the issue SPIREDOC-10372, after reviewing our system records, it appears that a complete resolution has not been achieved at this time. However, please rest assured that I have already requested our development team to address this issue promptly. I will keep you informed of any significant updates as soon as they become available.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Tue Mar 19, 2024 1:30 pm

Hello @Annika.Zhou

Do you have any update on SPIREDOC-10383?

Thanks & regards,
Umesh Asodekar

Dasgupta
 
Posts: 54
Joined: Fri Mar 11, 2022 9:14 am

Wed Mar 20, 2024 5:35 am

Hello,

Thank you for your follow-up.
Regarding the issue SPIREDOC-10383, our development team has investigated the root cause and is currently working on modifying the code. Once the code modifications are completed, we will proceed with submitting it to the testing team for further evaluation.
We appreciate your patience and understanding as we work to address this issue promptly. If you have any further questions or concerns, please feel free to reach out.
Thank you for your cooperation.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Wed May 29, 2024 9:26 am

Hello,

Hello,

Thank you for your patience.
We are pleased to inform you that we have just released Spire.Office for Java Version:9.5.0, which fixes the issue of SPIREDOC-10383. Welcome to test it.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

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