Hi Team,
1. Sample file kindly check the attached file
2. I am using C#
3. The product is Spire.Office 8.10.2 for .Net.
4. Window 10 64 bit at Singapore and US.
5. .Net Framework 4.5 Window App.
Found an error while converting from docx to PDF, at which the docx file has a barcode and that barcode has space at it.
Any thoughts?
Hello,
Thank you for your inquiry.
I tested the Word document you provided using the latest version of Spire.Office (Spire.Office Platinum (Hotfix) Version:9.2.0) and did reproduce the issue you mentioned. I have logged the issue into our bug tracking system with the ticket number SPIREDOC-10322. Our development team will investigate and fix it. Once it is resolved, I will inform you in time. Sorry for the inconvenience caused.
Sincerely,
Annika
E-iceblue support team
Thank you for your inquiry.
I tested the Word document you provided using the latest version of Spire.Office (Spire.Office Platinum (Hotfix) Version:9.2.0) and did reproduce the issue you mentioned. I have logged the issue into our bug tracking system with the ticket number SPIREDOC-10322. Our development team will investigate and fix it. Once it is resolved, I will inform you in time. Sorry for the inconvenience caused.
Sincerely,
Annika
E-iceblue support team
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Annika.Zhou - Posts: 1657
- Joined: Wed Apr 07, 2021 2:50 am
Any thoughts for approximate time that this one will be fixed?
Converting to Image, Save To Images with bit map format, is also having similar error.
Converting to Image, Save To Images with bit map format, is also having similar error.
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nyanlinhtet - Posts: 3
- Joined: Mon Sep 11, 2023 2:24 am
Hello,
Thank you for your follow-up.
Regarding the issue SPIREDOC-10322, it is still under investigation by our development team and has not been resolved yet. The timeframe for resolution is currently uncertain.
Additionally, you mentioned a similar issue with converting to images. Are the documents causing this issue of the same type as the one mentioned earlier? If not, please provide us with your test documents so that we can further investigate.
Thank you in advance for your cooperation.
Sincerely,
Annika
E-iceblue support team
Thank you for your follow-up.
Regarding the issue SPIREDOC-10322, it is still under investigation by our development team and has not been resolved yet. The timeframe for resolution is currently uncertain.
Additionally, you mentioned a similar issue with converting to images. Are the documents causing this issue of the same type as the one mentioned earlier? If not, please provide us with your test documents so that we can further investigate.
Thank you in advance for your cooperation.
Sincerely,
Annika
E-iceblue support team
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Annika.Zhou - Posts: 1657
- Joined: Wed Apr 07, 2021 2:50 am
Hi Annika,
Thank you for reply.
Yes. The document is same one.
Thank you for reply.
Yes. The document is same one.
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nyanlinhtet - Posts: 3
- Joined: Mon Sep 11, 2023 2:24 am
Hello,
Thank you for your feedback.
Following your description, I have conducted tests on the Word document you provided previously and have successfully replicated the issue you mentioned regarding errors when converting to images. I have duly noted this problem under the reference SPIREDOC-10322, and our development team will investigate and resolve it accordingly. I apologize for any inconvenience this may have caused you.
Once again, thank you for your feedback and your understanding as we work towards resolving this matter.
Sincerely,
Annika
E-iceblue support team
Thank you for your feedback.
Following your description, I have conducted tests on the Word document you provided previously and have successfully replicated the issue you mentioned regarding errors when converting to images. I have duly noted this problem under the reference SPIREDOC-10322, and our development team will investigate and resolve it accordingly. I apologize for any inconvenience this may have caused you.
Once again, thank you for your feedback and your understanding as we work towards resolving this matter.
Sincerely,
Annika
E-iceblue support team
-
Annika.Zhou - Posts: 1657
- Joined: Wed Apr 07, 2021 2:50 am
Hello,
Thank you for your patience.
I'm glad to inform you that SPIREDOC-10322 has been resolved. Welcome to download and test [Spire.Doc Pack(hot fix) Version:12.12.12].
Our website link: https://www.e-iceblue.com/Download/download-word-for-net-now.html
NuGet links:
https://www.nuget.org/packages/Spire.Doc/12.12.12
https://www.nuget.org/packages/Spire.Docfor.NETStandard/12.12.12
If you have any questions, please let us know.
Sincerely,
Amy
E-iceblue support team
Thank you for your patience.
I'm glad to inform you that SPIREDOC-10322 has been resolved. Welcome to download and test [Spire.Doc Pack(hot fix) Version:12.12.12].
Our website link: https://www.e-iceblue.com/Download/download-word-for-net-now.html
NuGet links:
https://www.nuget.org/packages/Spire.Doc/12.12.12
https://www.nuget.org/packages/Spire.Docfor.NETStandard/12.12.12
If you have any questions, please let us know.
Sincerely,
Amy
E-iceblue support team
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amy.zhao - Posts: 3011
- Joined: Wed Jun 27, 2012 8:50 am
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