Hi,
Thanks for your following-up
I checked the status of your issue, the issue has not been solved yet, our developers are still working hard on it. Sorry that I cannot provide you an exact timeline when the issue will be fixed, but I have given this issue the highest priority and urged our developers speed up fixing this issue. Once there are any updates, I will inform you in time. Thanks for your understanding.
Sincerely,
Triste
E-iceblue support team