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Mon Jan 14, 2019 1:16 pm

Hello,

Im trying to printout an existing DHL-shipping-label. On the printed document, there are chinese characters.
What can i do to fix this?

mwegener
 
Posts: 1
Joined: Mon Jan 14, 2019 1:06 pm

Tue Jan 15, 2019 3:31 am

Hi,

Thanks for your inquiry.
After testing your case with Spire.PDF Pack(Hot Fix) Version:5.1.4, I didn't find the issue you mentioned. Please try to use the latest version I mentioned. If the issue still happens, please share following information for further investigation.
1. The code you were using.
2. The printer model you used, e.g. HP LaserJet P1007.
3. Try to print with Microsoft XPS Document Writer and tell us the result.
4. The OS and Region information, e.g. Win7 64bit, China/Chinese.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Fri Jan 18, 2019 7:08 am

Hi,

Hope you are doing well.
Has your issue been resolved? Could you please give us some feedback at your convenience?

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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