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Mon Jan 21, 2013 7:01 pm

Hi,

I am using the Spire.doc Version: 3.2.0.38046, Its a trial version as we are evaluating it. The following exception i get on some of the documents while it works fine with other.

Exception : "item with same key has already been added."

This is the line of code where i get the error message.

Spire.Doc.Document quoteDoc = new Spire.Doc.Document(pdfQuoteStream,Spire.Doc.FileFormat.Docx);

The word document that is being converted is very simple without much formating and no pictures.
Your help will be highly appriciated.

Regards,
Shoaib Younus

shoaib_0077
 
Posts: 1
Joined: Mon Jan 21, 2013 6:54 pm

Tue Jan 22, 2013 6:25 am

Hello Shoaib,

Thanks for your inquiry.
Please try to use Spire.Doc Pack (Hot Fix) Version:4.6.9(the line is http://www.e-iceblue.com/Download/download-word-for-net-now/spiredoc-pack-hot-fix469.html?Itemid=0) which is the latest version of spire.doc to test your word document.
If you still have the problem after testing, please provide us your word document. So that we can reproduce your problem quickly, and solve it soon. Thank you! Please kindly note that convert word document to a .zip file before attaching word document, or you can send directly your word document to support@e-iceblue.com.

Best regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Thu Jan 24, 2013 9:21 am

Hello Shoaib,

Did you test Spire.Doc_4.6.9? Did it solve your problem?
If you still have the problem, please tell us and provide us your document. It will help us to solve your problem soon.
Thank you!

Best regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Mon Jan 28, 2013 9:48 am

Hello Shoaib,

Did your problem have been solved? Please tell us if you need any assistance.

Thanks & Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Mon Feb 11, 2013 8:53 pm

Yes, it solved. Thanks.

imran Qureshi
 
Posts: 5
Joined: Mon Nov 12, 2012 4:48 pm

Mon Feb 11, 2013 8:55 pm

Hi, Thanks. The issue is resolved.

imran Qureshi
 
Posts: 5
Joined: Mon Nov 12, 2012 4:48 pm

Tue Feb 12, 2013 4:41 am

Hi Shoaib,

So glad to hear that.
If you need any other help, please feel free to contact us at any time.

Have a great day.

BR.

e-iceblue support
User avatar

Suvi.Wu
 
Posts: 154
Joined: Thu Oct 20, 2011 2:53 am

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