Word to PDF runs very slowly and then gets a GDI+ error

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Word to PDF runs very slowly and then gets a GDI+ error

Postby rick020565 » Fri Sep 07, 2012 9:46 pm

Trying to convert a 9 page word document into PDF format. The programs for quite a while (10+ minutes) all the time consuming 50% of cpu and loading up to 600MB of memory. Then after a long wait I receive a GDI+ error. Other PDF conversion programs I've used do this same word document in about 10 seconds. What could be wrong?
rick020565
 
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Re: Word to PDF runs very slowly and then gets a GDI+ error

Postby amy.zhao » Mon Sep 10, 2012 1:58 am

Dear rick020565,

Thanks for your inquiry.

Could you provide us a sample document that causes this error? So that we can reprodude your problem, and solve it quickly. Thanks.

Best wishes,
Amy
e-iceblue support
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Re: Word to PDF runs very slowly and then gets a GDI+ error

Postby rick020565 » Tue Sep 11, 2012 12:19 am

Attached should be a zip file with the word document that won't convert to PDF.

Thanks. I hope to be buying this tool if we can get this worked out.
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rick020565
 
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Re: Word to PDF runs very slowly and then gets a GDI+ error

Postby amy.zhao » Tue Sep 11, 2012 9:06 am

Dear rick020565,

We have reproduced your problem, and have defined it as a bug. We are struggling to fix it, once it has been fixed, we will inform you immediately.

Best wishes,
Amy
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Re: Word to PDF runs very slowly and then gets a GDI+ error

Postby rick020565 » Tue Sep 11, 2012 5:24 pm

Thank you Amy. That's good to hear.
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Re: Word to PDF runs very slowly and then gets a GDI+ error

Postby amy.zhao » Wed Nov 28, 2012 2:49 am

Hello,

Thanks for you waiting.
We have fixed the problem word to pdf convertion runs very slowly and then getting a GDI+ error, please download Spire.Doc Pack (Hot Fix) Version:4.5.22 from the link http://www.e-iceblue.com/Download/download-word-for-net-now.html. But there is a problem the edge line of frame column of the last two pages disappears in pdf file, our dev team will fix it soon. Once it has been fixed, we will inform you immediately. Please try to test the hotfix, and tell us how it works. If you still have the problem or encounter others problem, please feel free to contact us.


Best regards,
Amy
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Re: Word to PDF runs very slowly and then gets a GDI+ error

Postby amy.zhao » Mon Dec 03, 2012 9:05 am

Hello,

We are wondering whether the problem about word-document to pdf-document conversion runs very slowly and then gets a GDI+ error has been fixed. If you still have the problem, or encounter others problems, please don't hesitate to tell us.

Have a nice day!

Best regards,
Amy
E-iceblue support
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