Hello,
Thank you for your inquiry.
Are you using the latest commercial version for testing? If not, I suggest you first use the latest version (
Spire.Doc Pack (hot fix) Version:11.11.8 or
Spire.Doc for Java Version:11.10.3) for testing. If the issue persists after testing, please provide the following information for further investigation. You could attach them here or send them to us via email (
[email protected]). Thanks in advance.
1) Your input Word file.
2) Your test environment, such as OS info (E.g. Windows 10, 64-bit) and region setting (E.g. China, Chinese).
Sincerely,
Annika
E-iceblue support team