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Thu Feb 17, 2022 5:42 pm

Hello E-ICEBLUE,
I'm a consultant working on my customer solution using Spire.Doc to generate Report in both Word(Docx) and PDF.
The only differences between the 2 are during the document Save where we check the document type.
The reports having issue contain Images and/or charts.
In word, most of times, the rendering is OK except one strange issue which happen in many desktop pc's but not on our development server.
The same report rendered on desktop pc and server doesn't render 100% identical in the Chart legend: Please check the attached PDF (zipped)
Spire_Report_Docx_PDF_Issues.zip


The second issue concerns Image centered in the page which looks good on Word but is clipped in PDF. Please check the attached PDF (zipped)

Thanks in advance for your support
Best Regards
-Vince

vRITHNER
 
Posts: 2
Joined: Mon Nov 01, 2021 10:41 am

Fri Feb 18, 2022 9:49 am

Hello,

Thanks for your inquiry!
To help us further investigate you reported problems, please provide us your input word file, you can upload it here or send it to us via email ([email protected]). Thanks in advance.

Sincerely,
William
E-iceblue support team
User avatar

William.Zhang
 
Posts: 732
Joined: Mon Dec 27, 2021 2:23 am

Mon Feb 21, 2022 7:40 pm

Hi Guys,
please find attached a Test Report stripped from confidential data but the majors issues are still inside (Image + Chart image)
Test-02FEB_Vrx_For_Test.zip

Thanks for your support
-Vince

vRITHNER
 
Posts: 2
Joined: Mon Nov 01, 2021 10:41 am

Tue Feb 22, 2022 6:52 am

Hello,

Thanks for your reply!
I tested your file with our latest Spire.Doc Pack Version:10.1, but I didn't reproduce your problem. I have uploaded my result for your reference. If you were using an older version, I suggest you upgrade to the latest version and try again.
If your issue still occurs after trying, please provide us with below more information for further investigation, thanks in advance.
1. Your system information (E.g. Win7, 64 bit) and region setting (E.g. China, Chinese);
2. The target platform of your project(E.g. .NET framework 7.0).

Sincerely,
William
E-iceblue support team
User avatar

William.Zhang
 
Posts: 732
Joined: Mon Dec 27, 2021 2:23 am

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