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Wed Oct 09, 2019 4:38 pm
Our license is about to expire. I doubt the request for renewal will be completed by admin before the time expires. Can you explain to me what happens? Does the software stop working or is our ability to update the software restricted to specific versions?
Thanks for any information.
Gwen
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Gwennie
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- Posts: 3
- Joined: Mon Aug 22, 2016 5:07 pm
Thu Oct 10, 2019 3:40 am
Hi,
Thanks for your inquiry.
Please note that once you have bought a license file, it is yours forever and you can continue to run the licensed version of the product for as long as it is useful to you.
Please also note that the one-year subscription enables FREE hot fixes and new releases for 1 year.
And our license file is only used to remove the warning information when you use our commercial products. Once the license is expired, it will not able to remove the warning message for the version which is published after that date.
So your license file could not remove the warning information for the version which is published after 2019-10-09.
Best wishes,
Amber
E-iceblue support team
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Amber.Gu
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- Posts: 525
- Joined: Tue Jun 04, 2019 3:16 am
Tue Oct 29, 2019 2:04 am
Hi,
Greetings from E-iceblue.
How's your issue going? Could you please give us some feedback at your convenience?
Best wishes,
Amber
E-iceblue support team
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Amber.Gu
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- Posts: 525
- Joined: Tue Jun 04, 2019 3:16 am