Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.

Wed Jul 17, 2019 3:47 pm

Spire.PDF version 5.7

Watermark added to PDF does not print. Issue appears to be related only to specific PDF files. Majority of PDF files that contain watermatk print correctly. Coverting watermarked PDF to postscript fixes the issue, however, the coversion to postscript is too slow to be a viable solution. Is this a known issue?

mscotto511
 
Posts: 13
Joined: Fri Sep 21, 2018 3:45 pm

Thu Jul 18, 2019 2:39 am

Hello,

Thanks for your post.
I did an initial test with the latest version, but I didn't reproduce your issue. To help us look into your issue accurately, please share us with the PDF files that have issues. You could send them to us via email ([email protected]).

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1536
Joined: Wed Apr 25, 2018 3:20 am

Mon Jul 22, 2019 5:43 am

Hello,

Greetings from E-iceblue.
Could you please let us know how is the issue going? Thanks in advance for your feedback and time.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1536
Joined: Wed Apr 25, 2018 3:20 am

Wed Aug 14, 2019 3:53 am

Sample file was sent via email to [email protected]. As indicated, all pages include a watermark, however, not all pages print with the watermark when printing via lpr.

mscotto511
 
Posts: 13
Joined: Fri Sep 21, 2018 3:45 pm

Wed Aug 14, 2019 10:14 am

Hello,

Thank you for sharing your file via email.
After printing your file with both Spire.PDF Pack Version:5.7 and the latest Spire.PDF Pack(Hot Fix) Version:5.8.7, all pages of my printing result print with the watermark. To help further look into your issue, please share us with the following more information.
1. Your printer name (E.g. LaserJet P1007 ), how about the result if you print to Microsoft XPS Document Writer?
2. Your system configuration(E.g. Win 7, 64 bit, RAM:8GB).
3. Your region setting (E.g. China/Chinese).

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1536
Joined: Wed Apr 25, 2018 3:20 am

Wed Aug 21, 2019 5:45 am

This information was emailed to support.

mscotto511
 
Posts: 13
Joined: Fri Sep 21, 2018 3:45 pm

Wed Aug 21, 2019 7:18 am

Hello,

Thanks for your feedback.
Yes, I have got your email and sent an Exe Demo to you via email on 8/15/2019. Did you get my reply? How about your testing result? Look forward to your further feedback.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1536
Joined: Wed Apr 25, 2018 3:20 am

Return to Spire.PDF