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Mon Dec 21, 2020 9:47 am

Dear E-iceblue

I am using licence version of spire.doc 5.4. now i want to upgrade with latest stable version.

Can you please help me to find the latest stable version?

niralihvora
 
Posts: 14
Joined: Fri Nov 10, 2017 2:03 pm

Mon Dec 21, 2020 10:18 am

Hello,

Thanks for your inquiry.
Sorry we didn't find the purchase information related to your register email. Could you please provide your Order number or purchase email address via email ([email protected]) so that we could provide you with the corresponding version of Spire.Doc? Thanks in advance.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Mon Dec 21, 2020 11:00 am

Hello,

I will send you details in email.

niralihvora
 
Posts: 14
Joined: Fri Nov 10, 2017 2:03 pm

Tue Dec 22, 2020 1:47 am

Hello,

Thanks for your information.
We checked our records and found that your license expired on 7/25/2017, but unfortunately the oldest version we currently keep was released on 8/14/2018, which your license is not valid for it. We are very sorry that we are unable to provide a valid licensed version to you.

If you want to use the latest version of Spire.Doc, I'd suggest you contact our sales team ([email protected]) to renew your license subscription.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

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