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Mon Nov 18, 2013 9:26 am

Hi,

We have used the test version in one of our software testing and now the customer requires to unlock the word documents created (using the test version) while he was doing the testing. kindly share the password.

Thanks & Regards

Jai Sharam

mac2sys
 
Posts: 1
Joined: Tue Jan 22, 2013 7:13 am

Tue Nov 19, 2013 3:55 am

Hello Jai,

Thanks for your inquiry.
Sorry that we don't understand what you mean. Could you please provide us some available information as the following list? it would help us to reproduce your issue quickly and offer the solution to you ASAP.
1. Dll file list (name + version), for example:
Spire.Doc.dll v4.9.32.3040
Spire.License.dll v4.9.32.3040
Spire.Pdf.dll v2.8.86.3040
2. Operation System, for example:
Windows 7 Enterprise Edition SP1 x64
3. Project can reproduce the issue
All code about this problem, a simple project which can reproduce this problem will be better.
4. Test Document or Test data
Please provide your test document to us if convenient, it may help us reproduce your issue quickly. We promise to keep your document confidential and we will not use it for any other purpose. Besides, you could also remove the security data of your document and then send it to us.

Thanks in advance,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

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