Hello,
Thanks for your inquiry!
I created a PDF by Word2016 and then loaded and found the text “Date” by your code with the both FreeSpire.PDF V7.2.0 and latest Spire.PDF V7.3.3 in Windows 10 x64, .NET Core 5, but still not reproduce your issue. Here I also attached my test PDF.
words.zip
First, did you embed the fonts used in your doc file to the PDF when you convert it by the Word2016? If not, I recommend that you could have a try. Second, could you please try your code with the latest
Spire.PDF V7.3.3 to see whether the issue still exists? Since the commercial version has more fixes, and maybe it could solve your issue.
If the issue still persists after you trying the above methods, it is likely that the issue you encountered is mainly related to the data in the input file, so your file is very important for us to investigate your issue. You can remove the security data of your input file as long as the modified files could reproduce your issue, and then send it to us via email (
[email protected]). We promise to keep your documents confidential, and we will not use it for any other purpose. Thanks in advance.
Sincerely,
Marcia
E-iceblue support team
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