Hi.. Currently I'm facing the problem of the pdf unable to convert correctly into an image..Some content is lost after the convert.. the spire pdf version that I'm using now is 5.7.14.18040..
This is what i expected after convert:https://imgur.com/a/dzzqnxV
This is the current result after convert:https://imgur.com/a/ndAkpfE
Here I also attached the sample pdf file for you to test.. Thanks..
Hello,
Thanks for your inquiry!
I have converted the PDF document you provided to an image with the latest Spire.PDF V7.2.9 but did not reproduce your issue. Since you were not using the latest version, I recommend that you have a try first.
If the issue still exists, to help us reproduce your issue, please provide us with your system information (E.g. Win7, 64 bit) and region setting (E.g. China, Chinese) for reference. Thanks in advance!
Sincerely,
Marcia
E-iceblue support team
Thanks for your inquiry!
I have converted the PDF document you provided to an image with the latest Spire.PDF V7.2.9 but did not reproduce your issue. Since you were not using the latest version, I recommend that you have a try first.
If the issue still exists, to help us reproduce your issue, please provide us with your system information (E.g. Win7, 64 bit) and region setting (E.g. China, Chinese) for reference. Thanks in advance!
Sincerely,
Marcia
E-iceblue support team
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Marcia.Zhou - Posts: 858
- Joined: Wed Nov 04, 2020 2:29 am
Hi..Thanks for the reply.. With the Spire office 6.1 the issue did resolved..
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xiao0207 - Posts: 45
- Joined: Thu Dec 13, 2018 9:50 am
Hello,
Glad to hear that your issue has been solved.
If you encounter any issues related to our product in the future, just feel free to contact us.
Have a nice day!
Sincerely,
Marcia
E-iceblue support team
Glad to hear that your issue has been solved.
If you encounter any issues related to our product in the future, just feel free to contact us.
Have a nice day!
Sincerely,
Marcia
E-iceblue support team
-
Marcia.Zhou - Posts: 858
- Joined: Wed Nov 04, 2020 2:29 am
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