TSA not working properly

Mon Jun 28, 2021 9:40 am

Hi,

I have an API that creates and signs documents using spire.pdf 7.4.5.0. It has been working ok for weeks but since a few days ago It is not signing the documents with the TSA server timestamp.
No exception is thrown (no timeout) and the document is signed with the computer's timestamp. How could I catch this error or validate the timestamp is ok ?

Thanks

Mon Jun 28, 2021 10:52 am

Hello,

Thanks for your inquiry.
To help us investigate your issue more quickly and accurately, please provide your input file, your complete code as well as your output. You could send them to us ([email protected]) via email. Thanks in advance.

Sincerely,
Brian
E-iceblue support team

Fri Jul 02, 2021 10:39 am

Hello,

Greetings from E-iceblue!
Has your issue been resolved? If not, could you please provide your input file, your complete code as well as your output to us for further investigation?

Sincerely,
Brian
E-iceblue support team