Hi Support,
we generate some documents using Spire.PDF and we are currently testing the latest version (6.10.0) in order to evaluate if upgrade to it.
We have experienced some repeated and overlapped text issues inside the generated documents that with previous version did not occur (6.4.4).
I attach 2 PDF , one is the document generated with Spire.PDF version 6.4.4 (the correct one) and the other one is generated with version 6.10.0.
You can note some overlapped text in page 2 and some repeated text at the end of the document.
Are these issues known ?
Regards,
Hello,
Thanks for your inquiry.
To help us reproduce your issue and solve it, could you please provide your full code or a runnable project? You can upload them here or send them to us via email.Thanks in advances.
Sincerely,
Elena
E-iceblue support team
Thanks for your inquiry.
To help us reproduce your issue and solve it, could you please provide your full code or a runnable project? You can upload them here or send them to us via email.Thanks in advances.
Sincerely,
Elena
E-iceblue support team
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Elena.Zhang - Posts: 279
- Joined: Thu Jul 23, 2020 1:18 am
Hi,
I have sent a runnable project to '[email protected]' email address with the ticket number in the subject.
Regards,
I have sent a runnable project to '[email protected]' email address with the ticket number in the subject.
Regards,
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sisasa - Posts: 10
- Joined: Thu Aug 16, 2018 1:41 pm
Hello,
Sorry your project was blocked due to Outlook restrictions. Could you please upload it to the DropBox or OneDrive and then share the download link with us? Thanks in advance.
Sincerely,
Elena
E-iceblue support team
Sorry your project was blocked due to Outlook restrictions. Could you please upload it to the DropBox or OneDrive and then share the download link with us? Thanks in advance.
Sincerely,
Elena
E-iceblue support team
-
Elena.Zhang - Posts: 279
- Joined: Thu Jul 23, 2020 1:18 am
Hi,
I have uploaded the project to the post (Spire.PDF dlls are omitted for size limitation, you should re-add them to the project).
I have sent you the password to unlock the RAR file by email.
Hope it works.
Regards,
I have uploaded the project to the post (Spire.PDF dlls are omitted for size limitation, you should re-add them to the project).
I have sent you the password to unlock the RAR file by email.
Hope it works.
Regards,
Login to view the files attached to this post.
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sisasa - Posts: 10
- Joined: Thu Aug 16, 2018 1:41 pm
Hello,
Thanks for your sharing.
I have reproduced your issue and posted it to our Dev team with the ticket SPIREPDF-3707 for further investigation. We will keep you informed if there is any progress. Sorry for the inconvenience caused.
Sincerely,
Elena
E-iceblue support team
Thanks for your sharing.
I have reproduced your issue and posted it to our Dev team with the ticket SPIREPDF-3707 for further investigation. We will keep you informed if there is any progress. Sorry for the inconvenience caused.
Sincerely,
Elena
E-iceblue support team
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Elena.Zhang - Posts: 279
- Joined: Thu Jul 23, 2020 1:18 am
Hello,
Hope you are doing well.
Glad to inform you that we just released Spire.PDF Pack(Hot Fix) Version:6.11.0 which fixes your issue. Welcome to download it from the following links.
Sincerely,
Elena
E-iceblue support team
Hope you are doing well.
Glad to inform you that we just released Spire.PDF Pack(Hot Fix) Version:6.11.0 which fixes your issue. Welcome to download it from the following links.
Sincerely,
Elena
E-iceblue support team
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Elena.Zhang - Posts: 279
- Joined: Thu Jul 23, 2020 1:18 am
You're welcome
If you encounter any issues during your testing related our product in the future, just feel free to contact us.
Have a nice day!
Sincerely,
Elena
E-iceblue support team
If you encounter any issues during your testing related our product in the future, just feel free to contact us.
Have a nice day!
Sincerely,
Elena
E-iceblue support team
-
Elena.Zhang - Posts: 279
- Joined: Thu Jul 23, 2020 1:18 am
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