Text Extract Missing Space

[igorguerra85]

I'm testing several PDF text extraction frameworks and Spire is one of the best. My goal is to extract data from bank statements.

The only problem I found was that for some PDFs, Spire will get rid of space between words. For example, "Balance forward" becomes "Balanceforward". It works just fine on several other.

Any idea what can be done to solve this?

This works just fine on Aspose, IronPDF and ABC PDF.

Thanks,

Igor

[Annika.Zhou]

Hello,

Thank you for your inquiry.
I did an initial test, but didn't reproduce your problem. The version I used is the latest version(Spire.PDF Pack(Hot Fix) Version:7.8.2). If you were not using the latest version, please first give it a try. If the issue still exists after trying, please provide your sample PDF file for further investigation. You could attach it here or send to us via email ([email protected]). Thanks in advance.

Sincerely,
Annika
E-iceblue support team

[Annika.Zhou]

Hello,

Hope you're doing well.
How is your issue going? Has it been resolved? If not, could you please provide your sample PDF file to us for further investigation? You could attach it here or send to us via email ([email protected]). Thanks in advance.

Sincerely,
Annika
E-iceblue support team

[igorguerra85]

Hi Annika,

Unfortunately I really can't share the PDF that I have. I tried to find a public one with the same issue but I couldn't. Please feel free to close the ticket.

Thanks,

Igor

[Annika.Zhou]

Hi,

Thanks for your feedback.
Please kindly note that we take customers’ confidential information as seriously as them. We promise to keep your document confidential and we will not use it for any other purpose. Hence, you could also remove the security data of your document as long as it can reproduce your issue and then send it to our email ([email protected]).

Sincerely,
Annika
E-iceblue support team

[igorguerra85]

Hi Annika,

Let me pass this information along and see if I can get an approval to share it.

Thanks a lot for caring. It's good to know we are going to have a support that we can count on.

Thanks,

Igor

[Annika.Zhou]

Hi,

Okay. We look forward to your further information.

Sincerely,
Annika
E-iceblue support team