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Tue Oct 13, 2015 8:39 am

Hi,

I am using Spire.Doc Pro Edition Version 5.3.

In my application, I convert richtextbox rtf to png file. In one of the scenario, in the exported png, the text background is saved as white. If I load the same rtf in richtextbox, there is no background set.

Please see the attached output
RichTextBox_with_rtf_loaded.png

WhiteBackground.png


I have attached the sample application also.

Regards,
Sharda.

Sharda b
 
Posts: 8
Joined: Tue Aug 25, 2015 8:32 am

Tue Oct 13, 2015 9:58 am

Hello,

Thanks for your inquiry. I have noticed the issue and posted it to our Dev team, as soon as there is update, we will let you know ASAP.
Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Thu Oct 22, 2015 8:55 am

Hello,

Thanks for your waiting. Your issue has been fixed, please test Spire.Doc Pack (hot fix) version:5.5.114.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Mon Nov 09, 2015 5:00 am

Hi,

Thanks for the response. I tried with version Spire.Doc Pack(hot fix) Version:5.5.141 on the download link which you have shared.
And it works successfully.

I didn't get the version which is mentioned in the reply Spire.Doc Pack (hot fix) version:5.5.114.

I would like to know which is the correct and latest version available with the above fix sothat i can include it in my project.
I have a license.

Regards,
Sharda.

Sharda b
 
Posts: 8
Joined: Tue Aug 25, 2015 8:32 am

Mon Nov 09, 2015 5:45 am

Hello,

Thanks for your response. The latest version is 5.5.141, if your license has been expired on 2015-10-22 or before, you can't use this version.
Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

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