System.NullReferenceException when opening an rtf file

[tecnologiahub]

Hi,

I'm facing some problems while opening an rtf file when I'm creating a new Document using Spire.Doc .net.

The error message I'm getting is: "Object reference not set to an instance of an object".

I'm using the version 11.7 of the Spire.doc.

Here's a code sample:

Code: Select all

Document d = new Document("teste.rtf");

I'm attaching the rtf file I'm having problems.

Kind regards,

Luiz Gustavo Alves

[Triste.Dai]

Hi,

Thanks for your feedback.
After testing, I have reproduced this issue and logged it into our issue tracking system with the ticket number SPIREDOC-9627. Our developers will investigate and fix it. Sorry for the inconvenience caused, once the issue is fixed, I will inform you asap.

Best regards,
Triste
E-iceblue support team

[tecnologiahub]

Hi Triste, how are you doing?

Is ther any news about this issue?

Kind regards,

Luiz Gustavo Alves

[Triste.Dai]

Hi,

Thank you for reaching out regarding the issue fix progress. After investigating, our development team has found an issue with the formtext when opening your rtf file in Word.

issue.png

We are pleased to inform you that our developers have implemented compatibility measures and are currently in the process of submitting the code. Subsequently, thorough testing will be conducted. Once the testing phase is successfully completed, we will promptly release a new version.

We appreciate your patience and understanding throughout this process. Please feel free to contact us if you have any further questions or concerns.

Best regards,
Triste
E-iceblue support team

[Triste.Dai]

Hi,

Thanks for your patience.
Glad to inform you that we just released Spire.Doc 11.8.9 hotfix, which has fixed your issue SPIREDOC-9627. Please download from the following links and have a test.
Website:https://www.e-iceblue.com/Download/download-word-for-net-now.html
Nuget: https://www.nuget.org/packages/Spire.Doc/11.8.9

Best regards,
Triste
E-iceblue support team