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Mon Aug 26, 2019 6:56 pm

We migrated our cloud servers to Microsoft Azure yesterday. There was no problem before the migration and it works fine on local/Dev servers.

However, on the Azure server, when we execute the Spire PDF.Net file, we get errors and it crashes our application: System.IO.FileNotFoundException

Screenshot of the error from the Event Viewer in Windows Server 2016:
https://www.screencast.com/t/5ZyLbiv7ISsd

Please assist.

djacobs111
 
Posts: 19
Joined: Mon Aug 01, 2016 6:13 pm

Tue Aug 27, 2019 8:52 am

Hi,

Thanks for your inquiry.
To help us investigate your issue accurately, please offer us the following information.
1. Your input file.
2. The complete code you were using for reproducing your issue.
3. The information of your Server2016, e.g. 64bit.
4. Region information, e.g. China/Chinese.
You could upload them here or send us([email protected]) via email.

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Tue Aug 27, 2019 11:09 am

We figured it out. We reinstalled all DLLs and it started working again. Please close this request. Regards.

djacobs111
 
Posts: 19
Joined: Mon Aug 01, 2016 6:13 pm

Wed Aug 28, 2019 1:24 am

Hi,

Thanks for your reply and glad to hear that you have managed to solve the issue by yourself.
Any question, welcome to contact us.

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

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