Symbols are not drawn when pdf converted to image

Mon Dec 14, 2015 3:14 pm

I want to buy Spire.Pdf license for commercial purpose. So to validate if this library meets my requirement I downloaded trial version of Spire.Pdf 3.4.71.3040. But I found some symbols are not converted to Image during conversion.
Can you please fix this issue so that I can verify and buy the license ASAP.

Mon Dec 14, 2015 3:18 pm

DheerajAwale123 wrote:I want to buy Spire.Pdf license for commercial purpose. So to validate if this library meets my requirement I downloaded trial version of Spire.Pdf 3.4.71.3040. But I found some symbols are not converted to Image during conversion.
Can you please fix this issue so that I can verify and buy the license ASAP.

please find attached converted image file.

Mon Dec 14, 2015 4:28 pm

Ok. Now I tried this issue with version 3.6.0.5040. and it looks little better. But still background is drawn as white behind these symbols. please see the attached file.

Tue Dec 15, 2015 2:20 am

Hi,

Thanks for your inquiry.
To help us resolve your issue, please provide us with your pdf file. You can also send it to [email protected] if it cannot be shared here.
Thank you.

Best Regards,
Amy
E-iceblue support team

Tue Dec 15, 2015 5:39 am

Hi,

I have received your pdf document, thanks for your providing.
I have forwarded it to our dev team. We will inform you when there is any update.
Welcome to write to us again for further problems.

Best Regards,
Amy
E-iceblue support team

Wed Dec 16, 2015 2:32 am

Hi,

The issue has been resolved. Welcome to download and test spire.pdf_3.6.11.

Best Regards,
Amy
E-iceblue support team