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Wed Apr 22, 2020 11:46 pm

Hello .. Good evening!
I don't know if it's the best way around here, but I'm having problems with my license.
In version 6.4.11 (via NuGet Visual Studio) my license generates documents as if it were a trial license.
I am using previous versions of the api because of this.
Would it be the case to renew support or something of the kind?
Thanks in advance!

gafforelli
 
Posts: 37
Joined: Sat Sep 15, 2018 6:38 pm

Thu Apr 23, 2020 3:23 am

Hello,

Thanks for your inquiry.
We have checked our records and found that your license subscription of Spire.PDF has expired on 2019/10/18. That means your license is not valid for the latest Spire.PDF 6.4.11 which was released on 2020/4/20.
If you want to use the latest version of Spire.PDF, you need to renew your license subscription. If you'd like to learn more information on renewals and discounts, please contact our sales team([email protected]).

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Sun Apr 26, 2020 6:39 pm

Hello!
OK.
I will check the license upgrade with the sales team.
Thank you!

gafforelli
 
Posts: 37
Joined: Sat Sep 15, 2018 6:38 pm

Mon Apr 27, 2020 12:55 am

Hello,

You are welcome.
Feel free to contact us if you have further questions.
Have a nice day!

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

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