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Tue Aug 28, 2018 4:31 pm

Hello e-iceblue.

i installed the free version of spire.pdf and when i try to convert to image the file attach generate a blank page.
here the code:

Dim doc As New Spire.Pdf.PdfDocument
doc.LoadFromFile(rootPath & "\torneo\credenciales\Crd1.pdf")
Dim image As System.Drawing.Image = doc.SaveAsImage(0)
image.Save(rootPath & "\torneo\credenciales\Crd1.jpg", System.Drawing.Imaging.ImageFormat.Jpeg)

thanks a lot

merneta
 
Posts: 1
Joined: Tue Aug 28, 2018 3:47 pm

Wed Aug 29, 2018 6:12 am

Hello,

Thanks for your interests in Spire.Pdf.
I did notice the behavior you described with our free version. Sorry that we have no plan to maintain the free version at present. Please upgrade to our commercial version( Spire.PDF Pack(Hot Fix) Version:4.8.14 ) which works ok. If there is any other question, welcome to write back.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1536
Joined: Wed Apr 25, 2018 3:20 am

Thu Sep 06, 2018 8:12 am

Hello,

Greetings from E-iceblue.
Did the commercial version work for you? Your feedback will be highly appreciated.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1536
Joined: Wed Apr 25, 2018 3:20 am

Wed Dec 02, 2020 6:19 pm

I still see the blank page issue. Is it not in the free version(6.11.6) ?
Pdf to doc works fine but pdf to docx is generating blank page.

ramya2227
 
Posts: 2
Joined: Fri Nov 20, 2020 12:55 pm

Thu Dec 03, 2020 6:47 am

Hello,

Thanks for your inquiry!

I have made a test and did not reproduce your issue during convert pdf to docx. To help us reproduce your issue, please provide with your input file.

Thanks in advance.

Sincerely,
Marcia
E-iceblue support team
User avatar

Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Thu Dec 03, 2020 7:58 am

Thanks for checking, docx file opened properly with Microsoft office, earlier checked with open office and found it empty. But one more issue is that when trying to convert the generated docx file to html, we are getting the lines of file in reverse order in html. Can you please check and revert on this?

ramya2227
 
Posts: 2
Joined: Fri Nov 20, 2020 12:55 pm

Thu Dec 03, 2020 9:09 am

Hello,

Thanks for your reply.

We have received your email and known the details of this issue. My colleague Sofia has investigated your issue and replied to you via email, please check your emails.

If you have any other questions, please feel free to contact us.

Sincerely,
Marcia
E-iceblue support team
User avatar

Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

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