Spire.PDF does not print special characters correctly

[Raso]

Hi all,

we have an issue with the Spire.PDF library.
First of all: Is it the right way to post a support request (license is present)?

We are printing some PDF Documents with a code-snippet you can see below.
First we experienced some issues with Euro-Symbols (€), but this could be solved with an update to the latest Spire.PDF library version.

Nevetheless we have issues with other characters - K'lautern - for example. The ' is not printed correctly.
Is this a known issue? When it will be fixed?

I can provide some Test-PDF files if you can PM me some e-mail address (don't want to post this PDF files in this public thread).

Code: Select all


PdfDocument pdfDocument = new PdfDocument(tempFileName);

    pdfDocument.PrinterName = DeviceSettings.Settings.AutoDetect && !string.IsNullOrEmpty(this.detectedStandardPrinterName)
                                  ? this.detectedStandardPrinterName
                                  : DeviceSettings.Settings.StandardPrinter.Name;
    if (pdfDocument.PrintDocument.PrinterSettings.CanDuplex)
    {
        pdfDocument.PrintDocument.PrinterSettings.Duplex = Duplex.Vertical;
    }

pdfDocument.PrintDocument.PrintController = new StandardPrintController();
pdfDocument.PrintDocument.Print();


Best regards,
Rafael

[Betsy]

Dear Raso,

Thanks for your inquiry.
Please send the sample document to us([email protected]) via email. That would be helpful to investigate the issue.

Sincerely,
Betsy
E-iceblue support team

[Raso]

Hi Betsy,

thanks for the quick reply. I have send an pdf example.

Best regards,
Rafael

[Betsy]

Dear Rafael,

Thanks for your document.
I have reproduced your issue and posted it to our Dev team. We will inform you once there is any significant progress.
Sorry for inconvenience.

Sincerely,
Betsy
E-iceblue support team

[Raso]

Hi,

is there any news regarding this problem? Was is already solverd?

BR,
Rafael

[Betsy]

Dear Rafael,

Thanks for your waiting.
Here is a hotfix which resolves your issue, welcome to test it.
http://www.e-iceblue.com/downloads/Temp ... .7.289.zip
If there is any question, welcome to get it back to us.

Sincerely,
Betsy
E-iceblue support team

[Betsy.jiang]

Dear Rafael,

Did you test the hotfix ? Has your issue been resolved ?

Thanks,
Betsy
E-iceblue support team

[Raso]

Hi Betsy,

we are testing and it seems to work. Thank you!

Best regards,
Rafael

[Betsy.jiang]

Dear Rafael,

Thanks for your feedback.
Welcome to write to us again for further question.

Sincerely,
Betsy
E-iceblue support team

[Shirishakreddy]

In need to highlight integers or special characters apart from text. I am able to highlight text, but not integers like date (03/01/2018). Can you let me know whats the issue.

[Nina.Tang]

Hello,

Thanks for your inquiry.
I could find date and special characters using our latest Spire.PDF Pack(Hot Fix) Version:3.9.568, thus, I advise you to use our latest version to have a try. If the issue still exists, please provide your pdf file to help us with a better investigation.

Sincerely,
Nina
E-iceblue support team