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Thu Feb 04, 2021 9:38 am

Hello,

We have problem with SpirePdf for some pdf-files. If we want to save only some pages or even all, SpirePdf produce document with white only pages.
This is test code:
Code: Select all
using Spire.Pdf;
using System.IO;

namespace TestSpireError
{
    class Program
    {
        static void Main(string[] args)
        {
            using (var stream = new FileStream(@"C:\Work\TMF\TEST 1.pdf", FileMode.Open))
            {
                var pdf = new PdfDocument(stream);
                int d = pdf.Pages.Count;

                var image = pdf.SaveAsImage(0);
                image.Save(@"C:\Work\TMF\TEST 1.png");
                pdf.SaveToFile(@"C:\Work\TMF\TEST 1 saved.pdf", FileFormat.PDF);
            }
        }
    }
}


We use SprePdf version 7.2.0
All files (sourece and result) attached.

Best regadrs
Dariusz Arendarsaki

d.arendarski
 
Posts: 10
Joined: Mon Dec 07, 2020 10:13 am

Thu Feb 04, 2021 11:00 am

Hello,

Thanks for your inquiry.
I have reproduced your issue and logged it in our bug tracking system with the ticket SPIREPDF-4029. We will keep you informed If there is any update.
Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Mon Feb 15, 2021 12:09 pm

Hello,
Thanks for Your answer. Could You send me status of those bug fixing process, because I haven't received any notification yet?
Could I follow those bug (SPIREPDF-4029) status on web page?

Best regards
Dariusz Arendarski

d.arendarski
 
Posts: 10
Joined: Mon Dec 07, 2020 10:13 am

Tue Feb 16, 2021 4:38 am

Hello,

Thank you for following up.
The issue of SPIREPDF-4029 has been solved. Since we have a 7-Day Chinese Spring Festival Holiday during 02/11/2021-02/17/2021, our test colleagues will come back to work on Feb 18, 2021. Once the issue test passes, we will provide a hotfix version for you immediately.
Sorry that we didn't have the web page to let you follow the bug status. Anyway, we will keep you informed about any update of this issue.

Sincerely,
Sofia
E-iceblue support team
User avatar

Sofia.Yang
 
Posts: 84
Joined: Tue Jul 14, 2020 1:41 am

Sat Feb 20, 2021 11:28 am

Hello,

Thanks for your patience.
Glad to inform you that we just released Spire.Pdf Pack(Hotfix) Version:7.2.9 which fixes the issue of SPIREPDF-4029. Welcome to download it from the following links.
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget: https://www.nuget.org/packages/Spire.Pdf/7.2.9

Sincerely,
Sofia
E-iceblue support team
User avatar

Sofia.Yang
 
Posts: 84
Joined: Tue Jul 14, 2020 1:41 am

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