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Sat Aug 15, 2015 8:15 pm

We are evaluating this product by using the Free Spire.Net Winforms component.
It simply does not work effectively. We have a simple Rich Text file. I load the RTF file and resave it as an RTF file and the text is not equal. There is nothing special about this text that we can determine.
I've also tried loading the RTF Text into a Rich Text Box control and saving from this control using AppendRTF text and I get the same result of missed formatting.
This component does not work! Original file attached. Please ignore the information from the file.

robicham
 
Posts: 2
Joined: Sat Aug 15, 2015 1:32 pm

Mon Aug 17, 2015 2:12 am

Hello,

Thanks for your inquiry.
I have noticed your issue. And I have posted the issue to our dev team. We will inform you when it is fixed. Sorry for the inconvenience.

Best Regards,
Sweety

E-iceblue support team
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sweety1
 
Posts: 539
Joined: Wed Mar 11, 2015 1:14 am

Mon Aug 24, 2015 7:31 am

Hello,

Sorry to keep you waiting.
The new version of Spire.Doc ( Spire.Doc Pack(hot fix) Version:5.5.71 ) solved your issue has been released. Please download it via link below and have a try.
http://www.e-iceblue.com/Download/download-word-for-net-now.html

Best Regards,
Sweety

E-iceblue support team
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sweety1
 
Posts: 539
Joined: Wed Mar 11, 2015 1:14 am

Tue Aug 25, 2015 2:10 pm

I have applied the hotfix but it does not sesolve the issue entirely. The font sizes are more representative of the source rtf but the actual font is incorrect. The font from the originating rtf is "Times New Roman". Howerver, after using the Spire library the font is " Times New Roman"; notice the space at the beginning?
You can actually see the difference in the fonts in the sample uploaded. Regards.

robicham
 
Posts: 2
Joined: Sat Aug 15, 2015 1:32 pm

Wed Aug 26, 2015 2:14 am

Hello,

Thanks for your response.
Please pardon me for my carelessness.
I have found your issue. And I have posted the issue to our dev team. We will inform you when it is fixed. Sorry for the inconvenience.

Best Regards,
Sweety

E-iceblue support team
User avatar

sweety1
 
Posts: 539
Joined: Wed Mar 11, 2015 1:14 am

Fri Sep 25, 2015 8:53 am

Hello,

Thanks for you waiting.
Your issue has been fixed. Please download and test Spire.Doc Pack(hot fix) Version:5.5.112.
Downloading link is http://www.e-iceblue.com/Download/downl ... t-now.html.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 3046
Joined: Wed Jun 27, 2012 8:50 am

Tue Sep 29, 2015 8:47 am

Hello,

Does Spire.Doc Pack(hot fix) Version:5.5.112 solve your issue?
Thanks for your feedback.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 3046
Joined: Wed Jun 27, 2012 8:50 am

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