RTF to PDF images missing

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RTF to PDF images missing

Postby MikeBeale » Wed Jun 05, 2013 2:28 pm

Hello,

Have downloaded the evaluation version to try and convert RTF files to PDF and have a problem.

Got a simple RTF document with 3 images, but the resulting PDF has no images only the text.

Code: Select all
Document doc = new Document();
doc.LoadFromFile(Server.MapPath("testdoc.rtf"), FileFormat.Rtf);
doc.SaveToFile(Server.MapPath("testdoc.pdf"), FileFormat.PDF);


Is there an option or setting needed to preserve the images?

Thanks,
Mike
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Re: RTF to PDF images missing

Postby Gary.zhang » Thu Jun 06, 2013 3:12 am

Hello MIke,

Thanks for your inquiry.

We couldn't reproduce the issue with the Spire.Doc4.9. Please provide us the Rtf file, so that we could reproduce the issue and work out the solution for you ASAP.

Thanks,
Gary
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Re: RTF to PDF images missing

Postby MikeBeale » Thu Jun 06, 2013 8:03 am

Hi Gary,

Thanks for your reply.
I've attached a zip file that contains the .rtf file, the 3 images as they are linked rather than embedded, and the resulting pdf file I get.

Cheers,
Mike
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Re: RTF to PDF images missing

Postby Gary.zhang » Thu Jun 06, 2013 9:07 am

Hello Mike,

Thanks for your reply.

The issue has been reproduced, which has been transferred to our Dev team. Once there are any response from them, I will get it back to you immediately. Sorry for inconvenience.

If there are any questions, welcome to get it back to us.

Sincerely,
Gary
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Re: RTF to PDF images missing

Postby amy.zhao » Thu Jun 13, 2013 7:47 am

Dear Mike,

Thanks for your waiting.
We have fixed this issue. Our dev team will test the fix. Once the fix is ok, we will release a new version and tell you.

Regards,
Amy
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Re: RTF to PDF images missing

Postby Gary.zhang » Mon Jun 17, 2013 7:26 am

Hello Mike,

The new hotfix of Spire.doc has been released, please download and test the Spire.Doc Pack (Hot Fix) Version:4.9.4 from
http://www.e-iceblue.com/Download/download-word-for-net-now.html

If there are any questions, welcome to get it back to us.

Sincerely,
Gary
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Re: RTF to PDF images missing

Postby MikeBeale » Mon Jun 17, 2013 1:24 pm

Hi Gary,

I've just tried the hotfix and it does appear to fix all the issues I've posted about,

Thanks for the quick response & on this,

Mike
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