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Wed Nov 29, 2023 12:44 pm

Hi,
We have problem with saving docx file as pdf. Picture loose quality.
img.png

Cade making save (SpireDoc 11.7.0 for Java):
Code: Select all
        Document doc = new Document("header.docx");
        doc.setJPEGQuality(100);
        doc.saveToFile("header.pdf", FileFormat.PDF);


When we save file as pdf from word we don't have this issue.

Regards,
Andrei Chorin

andrei.chorin
 
Posts: 68
Joined: Sun Jan 08, 2023 2:36 pm

Thu Nov 30, 2023 2:18 am

Hello,

Thank you for your inquiry.
I tested your Word file and did reproduce the issue you mentioned. I have logged the issue into our bug tracking system with the ticket number SPIREDOC-10071. Our development team will investigate and fix it. Once it is resolved, I will inform you in time. Sorry for the inconvenience caused.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Wed Jan 03, 2024 9:10 am

Hi,
Any updates regarding this issue?

Thanks,
Andrei Chorin

andrei.chorin
 
Posts: 68
Joined: Sun Jan 08, 2023 2:36 pm

Wed Jan 03, 2024 9:17 am

Hello,

Thanks for following up.
I'm sorry that issue SPIREDOC-10071 has not been resolved, our development team is still working on it. I'll keep you posted as soon as there are any important updates. Thanks for your understanding.


Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Thu Jan 04, 2024 8:13 am

Hello,

Thanks for your patience!
Glad to inform you that we just released Spire.Doc for Java Version:12.1.0 which fixes the issue of SPIREDOC-10071.
Welcome to test it.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

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