Hi,
Having problems in converting docs to pdf's, not a problem with the code, but problem with Spire.DOC
Please can you have a try on the attached doc's
Thanks,
Chris
EDIT: Can't upload docs and your emails are currently in delay mode?
Dear Chris Lea,
Thanks for your inquiry.
We have received your e-mails. Sorry for the inconvenience.
We will look into the problems you met, and give you an update later.
Best regards,
Amy
E-iceblue support team
Thanks for your inquiry.
We have received your e-mails. Sorry for the inconvenience.
We will look into the problems you met, and give you an update later.
Best regards,
Amy
E-iceblue support team
-
amy.zhao - Posts: 3044
- Joined: Wed Jun 27, 2012 8:50 am
Dear Chris Lea,
Thanks for your waiting.
These problems have been reproduced here. Our dev team is working on them.
Sorry for the inconvenience again. We will tell you when the problems have been solved.
Best regards,
Amy
E-iceblue support team
Thanks for your waiting.
These problems have been reproduced here. Our dev team is working on them.
Sorry for the inconvenience again. We will tell you when the problems have been solved.
Best regards,
Amy
E-iceblue support team
-
amy.zhao - Posts: 3044
- Joined: Wed Jun 27, 2012 8:50 am
Dear Chris Lea,
For your issues, I got some update from our dev team.
Converting the third document to PDF issue has been fixed.
Our dev team is working on the other two documents,and has got some progress.
They may need some time to fix all issues because there is more issues in these two documents.
We consider that you are urgent in the conversion process, so we provide you a temporary solution for the first document.
We slightly modified the original image design and saved a new file. The file has been sent to you by e-mail.
Please kindly check it in your e-mail.
We will do our best to solve all your issues soon, and keep you informed when there is any update.
Please feel free to contact us in case you have further problems.
Best regards,
Amy
E-iceblue support team
For your issues, I got some update from our dev team.
Converting the third document to PDF issue has been fixed.
Our dev team is working on the other two documents,and has got some progress.
They may need some time to fix all issues because there is more issues in these two documents.
We consider that you are urgent in the conversion process, so we provide you a temporary solution for the first document.
We slightly modified the original image design and saved a new file. The file has been sent to you by e-mail.
Please kindly check it in your e-mail.
We will do our best to solve all your issues soon, and keep you informed when there is any update.
Please feel free to contact us in case you have further problems.
Best regards,
Amy
E-iceblue support team
-
amy.zhao - Posts: 3044
- Joined: Wed Jun 27, 2012 8:50 am
Dear Chris Lea,
Have you tested the new file I sent you by e-mail? How do the images display after converting the file to PDF?
The issue that the text complaint form misses aligned format has been fixed by our dev team.
Our dev team is working on the second document, and has got some new progress.
Would you please give us a feedback at your convenience?
Thank you!
We are looking forward to your reply.
Have a nice day!
Best regards,
Amy
E-iceblue support team
Have you tested the new file I sent you by e-mail? How do the images display after converting the file to PDF?
The issue that the text complaint form misses aligned format has been fixed by our dev team.
Our dev team is working on the second document, and has got some new progress.
Would you please give us a feedback at your convenience?
Thank you!
We are looking forward to your reply.
Have a nice day!
Best regards,
Amy
E-iceblue support team
-
amy.zhao - Posts: 3044
- Joined: Wed Jun 27, 2012 8:50 am
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