Printing problem with the spire DLL. PDF version 6.10.0.2046

[alilimakhlouf]

Hi;
We have the following exception when printing multiple PDFs (up to 120 in same time) of one, 2 or 3 pages .
Has anyone ever encountered this problem ?
Thank you for your help


Here's my piece of C# code Framework 4.6

Var fullname = “MyPdfFullPath”
Spire.Pdf.PdfDocument docToPrint = new Spire.Pdf.PdfDocument();
docToPrint.LoadFromFile(fullname);
docToPrint.PrintSettings.DocumentName = fullname;
docToPrint.PrintSettings.PrinterName = “MyPrinterName”;
docToPrint.PrintSettings.SelectPageRange(1, docToPrint.Pages.Count);
docToPrint.PrintSettings.EndPrint += new PrintEventHandler(Document_endPrint); // Occurs when the last page of the document has send to the printer
docToPrint.Print();

Exception
System.Runtime.InteropServices.ExternalException (0x80004005): A generic error occurred in GDI+.
at System.Drawing.Graphics.CheckErrorStatus(Int32 status)
at System.Drawing.Graphics.DrawString(String s, Font font, Brush brush, RectangleF layoutRectangle, StringFormat format)
at System.Drawing.Graphics.DrawString(String s, Font font, Brush brush, PointF point, StringFormat format)
at spr⎯.ᜀ(Graphics A_0, spr⎬ A_1, Boolean A_2, Boolean A_3)
at spr⎯.ᜁ(Graphics A_0, spr⎬ A_1, Boolean A_2, Boolean A_3)
at spr⎬.ᜀ(String A_0, spr␏ A_1, String A_2, Boolean A_3)
at spr⎬.ᜀ(String[] A_0, String A_1)
at spr⎬.ᜀ(spr␒ A_0)
at spr⎬.ᝄ()
at spr⎬.ᜍ(Boolean A_0)
at spr㖫.ᜌ(Graphics A_0, spr⎣ A_1, spr␑ A_2, spr␓ A_3, Image A_4)
at spr∡.ᜀ(PrintPageEventArgs A_0, PdfPageBase A_1, RectangleF A_2)
at spr∡.ᜃ(PrintPageEventArgs A_0)
at spr∡.ᜀ(Object A_0, PrintPageEventArgs A_1)
at System.Drawing.Printing.PrintDocument.OnPrintPage(PrintPageEventArgs e)
at System.Drawing.Printing.PrintDocument._OnPrintPage(PrintPageEventArgs e)
at System.Drawing.Printing.PrintController.PrintLoop(PrintDocument document)
at System.Drawing.Printing.PrintController.Print(PrintDocument document)
at System.Drawing.Printing.PrintDocument.Print()
at Spire.Pdf.PdfDocument.Print()

[Andy.Zhou]

Hi Alili,

Thanks for your inquiry.
I did some initial tests based on your code, but I did not reproduce the error you mentioned. Compared to the free version, the commercial version is more stable and contains more bug fixes. Therefore, I suggest you download the latest commercial version of Spire.PDF 7.9.2 and test again. If this error persists, in order to help us investigate further, please provide your input PDF files. Thanks in advance.

[alilimakhlouf]

Hi Andy;

this is our system configuration :
OS windows server 2012
we print via program running under the same server (windows server 2012)

The problem appears when printing several PDFs (about 120 to 150 ) of one or 2 pages in one shot.

thank you

[Andy.Zhou]

Thanks for your sharing.

Do you print the files using multiple threads? I simulated some documents and printed them in one shot using multiple threads in an environment similar to yours. But no error was encountered. This issue may be related to your documents. Could you please provide your full test code and share some of your test documents with us to help us reproduce the issue? You can upload the files here or sent them to us via email([email protected]). Thanks in advance for your assistance.

[alilimakhlouf]

Thank you very much for your reply;
Here are some PDF formats that generate errors when printed via the Spire.PDF Dll
If you test printing the same PDF in a 120-iteration loop, you'll probably reproduce the exception.
Sincerely Alili

[Nina.Tang]

Hi,

Thanks for your feedback.
I simulated your scenario to test same PDF in more than 120-iteration loop, but didn't reproduce your issue on my side. I suggest that you try to dispose the Pdf document after printing, below is my testing code for your reference. If it doesn't help, please feel free to write back.

Code: Select all

Spire.Pdf.PdfDocument docToPrint = new Spire.Pdf.PdfDocument();
for (int i = 0; i < 200; i++)
{
    docToPrint.LoadFromFile(@"M59K27212601533037000001_test_20210920_4_21263770_21259127_141_20210920-134333-713.pdf");
    docToPrint.PrintSettings.DocumentName = "name";
    docToPrint.PrintSettings.PrinterName = "Microsoft XPS Document Writer";
    docToPrint.PrintSettings.SelectPageRange(1, docToPrint.Pages.Count);
    docToPrint.PrintSettings.PrintToFile("D:\\printout\\print" + i+".xps");
    docToPrint.Print();
    //dispose docToPrint
    docToPrint.Dispose();
}

Sincerely,
Nina
E-iceblue support team