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Sun Sep 25, 2016 7:49 pm

Using Spire PDF 3.7.292.

Labels for USPS prints perfectly fine. When printing UPS labels, it prints a blank page. I'm not sure why it is the case but I submitted both types of labels for you to replicate the issue.

Please advise.

Thanks.

iopiop
 
Posts: 3
Joined: Sun Sep 25, 2016 7:12 pm

Mon Sep 26, 2016 3:12 am

Hi,

Thanks for your feedback. I have noticed your issue and posted it to our Dev team. Once it resolved, I will inform you. Sorry for inconvenience.

Sincerely,
Alan
E-iceblue support team
User avatar

Alan.Li
 
Posts: 35
Joined: Mon Sep 05, 2016 2:51 am

Sun Oct 09, 2016 3:47 pm

Hi,

Has this been addressed yet with the new version?

Thanks.

iopiop
 
Posts: 3
Joined: Sun Sep 25, 2016 7:12 pm

Mon Oct 10, 2016 8:53 am

Dear iopiop,

Thanks for your inquiry.
Here is the hotfix for you, welcome to test it.
http://www.e-iceblue.com/downloads/Temp ... _3.8.6.zip
If there is any question, welcome to get it back to us.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Thu Oct 13, 2016 9:11 am

Dear iopiop,

Did you test the hotfix ? Has the issue been resolved ?

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Thu Oct 13, 2016 7:46 pm

Thanks Betsy!

v3.8.8 seems to have fixed it!

iopiop
 
Posts: 3
Joined: Sun Sep 25, 2016 7:12 pm

Fri Oct 14, 2016 1:12 am

Dear iopiop,

Thanks for your feedback.
Welcome to write to us again for further question.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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