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Mon Apr 19, 2021 2:29 pm

Hi Team,
I was try to convert pdf file to pdfA1B format after successful conversion
ISSUE : I have observed the images and Logos are disappearing.Requesting to provide resolution

thanks
Someshwar

someshwar
 
Posts: 3
Joined: Thu Mar 25, 2021 12:27 pm

Tue Apr 20, 2021 7:19 am

Hello,

Thank you for your inquiry.
To help us investigate and solve your problem more quickly and accurately, please provide your input PDF file, test code, and test environment, such as OS info (E.g. Windows7, 64bit) and region setting (E.g. China, Chinese). You could attach it here or send to us via email ([email protected]).
Thanks in advance.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Wed Apr 21, 2021 6:14 am

Hi Team
1.what are the limitations of trial version Spire.PDF for Java for converting pdf to pdf a1b format?
2.what are the limitations of the free version Spire.PDF for Java for converting pdf to pdf a1b format?

Thanks
Somesh
Last edited by someshwar on Wed Apr 21, 2021 6:17 am, edited 2 times in total.

someshwar
 
Posts: 3
Joined: Thu Mar 25, 2021 12:27 pm

Wed Apr 21, 2021 10:59 am

Hello,

Thanks for your inquiry.
Our commercial Spire.PDF for java will produce the red warning message on generated PDF document after saving to PDFA1B. These limitations will disappear after applying a valid license.
Our free version is totally free without any warning message, but it is limited to 10 pages of PDF. Hence, you will only get ten pages when saving to PDFA1B format with free version.
Unfortunately, our Spire.PDF for Java currently has problem of the feature (Pdf to A1B format), our dev team is working on it now, I will provide a new version of Spire.PDF for you once the problem is fixed.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Thu Apr 22, 2021 12:23 pm

Is there any timeline for fixing the issues

Thanks
Somesh

someshwar
 
Posts: 3
Joined: Thu Mar 25, 2021 12:27 pm

Fri Apr 23, 2021 3:23 am

Hi Somesh,

Thank you for your inquiry.
This issue has been resolved and it is going to test phase now. If everything goes well, we prepare to release the commercial Spire.PDF within next week. Once the new version is available, I will let you know immediately. Thanks for your understanding.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Fri May 28, 2021 3:21 am

Hello Somesh,

Glad to inform you that we just released Spire.PDF for Java Version:4.5.10 which fixes your issue, please download it from the following links to test on your side. Looking forward to your test result.
Website link: https://www.e-iceblue.com/Download/pdf-for-java.html
Maven link: http://repo.e-iceblue.com/nexus/content ... df/4.5.10/

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Tue Jun 08, 2021 7:25 am

Hello,

Hope you are doing well.
How is your issue going? Does this hotfix solve your issue? Can you give us some feedback at your convenience? Thanks in advance.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

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