pdf to docx conversion issue

Thu Aug 18, 2022 3:50 pm

Hello team,

Some times for some of the pdf's this exception i am getting

Code: Select all: Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: Message : Index was out of range. Must be non-negative and less than the size of the collection. Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: Parameter name: index Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: Stacktrace : at System.Collections.ArrayList.get_Item(Int32 index) Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at spr᫊.ᜀ(Int64 A_0) Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at sprᮚ.ᜀ(spr᫅ A_0, sprᮔ A_1) Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at sprᮅ.ᜀ(spr᫅ A_0, Stream A_1) Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at spr᪺.ᜄ() Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at spr᪻.ᜁ() Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at Spire.Pdf.Conversion.PdfToDocConverter.ᜀ(PdfDocumentBase A_0, Stream A_1, Int32 A_2, Int32 A_3) Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at Spire.Pdf.PdfDocumentBase.ᜀ(String A_0, Boolean A_1) Aug 18 14:19:07 ip-172-31-2-123 aspnetcoreservice[28228]: at

it is very strange that for some pdfs it works with out any issues

Can someone tell me what is wrong ..

tried with 8.2, 8.7 and latest version too ...

Fri Aug 19, 2022 10:08 am

Hi,

Thank you for your inquiry.
To help us investigate your issue accurately and quickly, please provide the following information. You can attach your information here or send them to us via email ([email protected]). Thank you in advance.
1) Your complete test code and input documents
2) Test environment, such as win10, 64bit
3) The type of application, such as Console App, .NET Framework 4.8

Sincerely,
Kylie
E-iceblue support team