Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.

Tue Apr 05, 2016 10:55 am

When printing with free Spire.PDF some documents (I belive they are PDF/A type) are printed blank.

mmurko
 
Posts: 6
Joined: Sun Sep 13, 2015 10:41 pm

Wed Apr 06, 2016 1:45 am

Hello,

Thanks for your feedback.
Please try our latest pro version (Spire.PDF Pack(Hot Fix) Version: 3.6.260). If the issue still exists after trying, please provide your PDF files to help us investigate it.
Thank you.

Sincerely,
Caroline
E-iceblue support team
User avatar

caroline.zhang
 
Posts: 291
Joined: Mon Mar 07, 2016 9:22 am

Wed Apr 06, 2016 10:45 am

Hi.

I tried with the pack, but the problem persists. Pls see attached PDF doc.

Regards,
Matjaž

mmurko
 
Posts: 6
Joined: Sun Sep 13, 2015 10:41 pm

Thu Apr 07, 2016 1:54 am

Hello,

Thanks for your document.
I have tested the document and noticed your issue. I have posted it to our dev team. We will inform you once it is resolved.

Sincerely,
Caroline
E-iceblue support team
User avatar

caroline.zhang
 
Posts: 291
Joined: Mon Mar 07, 2016 9:22 am

Fri May 06, 2016 6:12 am

Hi,

Thank you for waiting.
Your issue has been fixed. There is a new version Spire.PDF Pack Version:3.7. Welcome to download and test it.

Sincerely,
Caroline
E-iceblue support team
User avatar

caroline.zhang
 
Posts: 291
Joined: Mon Mar 07, 2016 9:22 am

Tue May 10, 2016 6:21 am

Hello,

Did you test the new version? How is your issue now?
Could you please give us some feedback?

Thank you.
Caroline
E-iceblue support team
User avatar

caroline.zhang
 
Posts: 291
Joined: Mon Mar 07, 2016 9:22 am

Return to Spire.PDF