PDF.LoadFromHTML issue

[syedmydeen]

It is showing below error when we are trying to convert HTML to PDF even though we have a valid license.

"Spire.PDF Free version is limited to 10 pages of PDF. This limitation is enforced during loading and creating files. When converting PDF to Image, the first 3 pages of PDF files will be converted to Image format successfully."

Any help on this issue is much appreciated

Thanks,
Syed

[Wenly.Zhang]

Hello,

Thank you for your inquiry.
Based on the error information you provided, it seems that you are using the free version of Spire.PDF. Currently, our latest commercial version is Spire.PDF Pack (Hot Fix) Version 9.6.0. Please check the version of Spire.PDF you are currently using. In addition, I didn't find your purchase information according to your email, could you please provide your order information or authorization email? You could attach the required information here or send to us via email ([email protected]). Thanks in advance.

Sincerely,
Wenly
E-iceblue support team

[syedmydeen]

Hello,

Thanks for the response. Below is the authorization email of our license
[email protected]

Thanks,
Syed

[Wenly.Zhang]

Hello,

Thanks for sharing the information.
According to the email address you provided, we have found your purchase information. The latest version of Spire.pdf that your license is valid for is Spire.PDF Pack(Hot Fix) Version:9.6.0. Please upgrade to this version and use the following code to apply your license:

Code: Select all

Spire.Pdf.License.LicenseProvider.  SetLicenseKey（"your license key"）;
//or
Spire.Pdf.License.LicenseProvider.SetLicense(@"F:\license.elic.xml");

If you have any other questions or concerns, please feel free to contact us anytime.

Sincerely,
Wenly
E-iceblue support team

[syedmydeen]

Hello,

Thank you. I will check with the upgraded version and get back to you.

Regards,
Syed

[syedmydeen]

Hello,

I could not find download link for Spire.PDF Pack(Hot Fix) Version:9.6.0. Where is this located?

Thanks,
Syed

[Wenly.Zhang]

Hello,

Thanks for your feedback.
I apologize for the oversight. We have discovered that your purchase information for Spire.PDF has expired as of February 26, 2020, rendering your authorization ineffective for the new version.
To facilitate your testing, we can provide you with a temporary one-month authorization. If you need it, please contact us. The latest download link is as follows:
website link：https://www.e-iceblue.com/Download/download-pdf-for-net-now.html
nuget link：https://www.nuget.org/packages/Spire.PDF/

Sincerely
Wenly
E-iceblue support team

[syedmydeen]

Hello,

Thank you for your clarification. I will check with our management to get the license and get back to you.

So it will be treated as free version once the license is expired where we can only convert 10 pages from HTML. Is that correct?

Thanks,
Syed

[Wenly.Zhang]

Hello,

Thank you for your feedback.
Please note that your Spire.PDF license is valid for versions released before February 26, 2020. The notification message you mentioned about the free version applies only to the free version of the Spire.PDF. Kindly verify whether you are using the commercial version or the free version of Spire.PDF.
If you have any further questions or need assistance, please feel free to let us know.

Sincerely,
Wenly
E-iceblue support team

[syedmydeen]

Hello,

Thanks for your quick response. I have attached the image of license.
We have had valid license and still we are able to convert PDF files having more number of pages.
But when we convert HTML string to PDF it is showing 10 page limitation error
Kindly review and let us know

Thanks,
Syed

Spire PDF.png

[Wenly.Zhang]

Hello，

Thanks for your response.
I did an initial test using Spir.pdf 5.1, and the result file didn't show any warning messages.The latest version available for download and testing is Spire.PDF 6.2.1. You can download it through this link.
Looking forward to your test feedback.

Sincerely
Wenly
E-iceblue support team

[syedmydeen]

Hello,

I will check with the above version and get back to you. By the way, I missed one information that we are using multiple components in the same project. We are converting Excel, Doc, Pdf to PDF. We are having the DLLs for Spire.XLS pro edition(perpetual license) right now. Is there any problem with that converting HTML to PDF?

Thank you,
Syed

[syedmydeen]

Hello,

As per the above thread we are using DLLs from Spire.XLS pro edition. I have attached the license file here. Please review and let us know if we can still use this to convert HTML to PDF without evaluation warning

Thank you,
Syed

license.elic (2).zip

[Wenly.Zhang]

Hello,

Thank you for your follow up.
Please note that the license for Spire.XLS does not cover the functionality of converting HTML to PDF, which is performed by the Spire.PDF DLL referenced within Spire.XLS. I have tested the license file you provided, but the test results didn't display the "Free Version" evaluation warning (although it is limited to converting 10 pages). I have attached the test project for you to download.
Additionally, the version of Spire.PDF DLL included in Spire.XLS is higher than the version supported by your Spire.PDF license, so the resulting file will have a red warning message. If you want to activate licenses for Spire.Doc, Spire.XLS, and Spire.PDF simultaneously in one project, we recommend contacting our sales team ([email protected]) for renewal and installing Spire.Office via the NuGet manager in your project.

Sincerely
Wenly
E-iceblue support team

[syedmydeen]

Hello,

Thanks for your clarification. I will check the test project you sent
Actually the issue is when converting HTML to PDF with SPIRE.XLS license we have it was not working as it exceeds 10 pages. I am not sure if SPIRE.PDF referenced within SPIRE.XLS is acting like free version where we can convert only 10 pages

Thanks,
Syed