Null Reference Exception

Fri Mar 05, 2021 1:59 pm

Hi,

I send you the requested information

The file is the same.

OS information: Win 10 pro 64bit
Eegion setting : Uruguay, spanish
Project target framework .NET Core Framework 3.1.

Thank you

Mon Mar 08, 2021 11:09 am

Hello,

Thanks for providing more information and sorry for the late reply as weekend.
I test your case in a similar environment and did reproduce your issue. I have logged it in our bug tracking system with the ticket SPIREPPT-1505. We will let you know if there is any update. Apologize for the inconvenience caused.

Sincerely,
Brian
E-iceblue support team

Wed Mar 24, 2021 12:46 pm

Hello Brian!

Have you any news on this?

Thank you.

Thu Mar 25, 2021 10:21 am

Hello,

Thanks for your follow up.
I am sorry that there is no significant progress on your issue. I have urged our Dev team. Please spare us more time. If there is any update, we will notify you. Apologize for the inconvenience caused.

Sincerely,
Brian
E-iceblue support team

Mon Apr 12, 2021 1:27 pm

The last update are Thu Mar 25, 2021. 18 days ago. Any news?

Tue Apr 13, 2021 10:52 am

Hello,

Thanks for your follow up.
We are very sorry that our Dev team is still investigating this issue due to its complexity. Anyway, I have given your issue the highest priority and requested them to share any possible ETA at their earliest time.
We will notify you as soon as there is any update. Apologize for the inconvenience caused.

Sincerely,
Brian
E-iceblue support team

Fri Apr 23, 2021 3:59 am

Hello,

Thanks for your patience.
Regarding the issue SPIREPPT-1505, you installed our Spire.Presentation via NuGet, right? If so, kindly note that install our product via NuGet, your project will use the .NETStandard dlls by default, which will take a long time to convert the PPT file to PDF. After further investigation, we found that this is due to the limitations of the .NETStandard library itself and it is difficult to optimize.

However, when using our .NETCore dlls, the conversion speed will be greatly improved. Therefore, we suggest you install Spire.Office.NETCore package to use the .NET core dlls of our Spire.Presentation.
If there is any question, please feel free to write back.

Sincerely,
Brian
E-iceblue support team

Tue Apr 27, 2021 2:39 am

Hello,

Greetings from E-iceblue!
Has your issue been resolved? Any feedback will be greatly appreciated.

Sincerely,
Brian
E-iceblue support team