Not able to remove a note from PDF file.

Wed Apr 17, 2019 12:30 pm

Hi,

I have created a C# code to stamp PDF files with 2 notes One with text and another one that shows a date formatted by a javascript so in order to finish my development I need also to have a functionality that removes these notes from the pdf file, did but it is not working. Could You guys please take a look on my code and help to understand why i not working?

I have attached a pdf file and my code.

code.zip

blank.zip

Thank You

Thu Apr 18, 2019 9:30 am

Hi,

Thank you for your inquiry.
When testing your file "blank.pdf", I did notice the "Note" fields couldn’t be removed successfully. This issue has been posted to our Dev team for further investigating and fixing. If there is any update, we will let you know. Sorry for the inconvenience caused.

Sincerely,
Nancy
E-iceblue support team

Thu Apr 18, 2019 12:24 pm

Hi Nancy,

Thanks for the reply, Do you have an idea on how long takes to hear back from the development team? I'm finishing my development so this issue will make me get stock.

Again tank you very much, you guys are always very helpful.

Thu Apr 18, 2019 12:41 pm

Just one more thing, I found out the PDF files that was created with Acrobat API by adding notes let me remove the notes with no problem.
This issue only happens with files that was created with Spire PDF API.

Thanks

Fri Apr 19, 2019 4:58 am

Hi,

Thanks for your additional information. Sorry at this moment, I can not give you an estimated time about when the issue can be fixed. Our Dev team will investigate it. Once there is any update, I will notify you. Thanks for your understanding.

Sincerely,
Nancy
E-iceblue support team

Mon Apr 29, 2019 11:14 am

Hi,

Thanks for your patient waiting.
Glad to inform you that the reported issue has been resolved, welcome to download the hotfix from the following link.
Website link:Spire.PDF Pack(Hot Fix) Version:5.4.20
Nuget link: https://www.nuget.org/packages/Spire.PDF/5.4.20

Sincerely,
Nancy
E-iceblue support team