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Mon Jul 13, 2015 12:53 pm

Hi,

I have a simple question for the attached code and document. My MailMerge code is not working and I think it has something to do with my document.

I created a simple example with the attached code and document. I believe the field names match the ones in the document but after calling MailMerge.Execute and saving the file as a PDF the MailMerge fields have no value in them. I'm not sure what is happening here but when I use one of the Spire sample documents and their field names the code works.

Its frustrating because this used to work with a previous version of Spire and the same document. Can you have a look and see whether this is a problem with my code or document?

Thanks

jnalewabau
 
Posts: 8
Joined: Mon Oct 06, 2014 6:24 am

Tue Jul 14, 2015 2:56 am

Dear jnalewabau,

Thanks for your inquiry.
I have noticed your issue and have posted it to our Dev team. Once it is resolved, we will inform you immediately.

Thanks,
Betsy
E-iceblue support team
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Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Mon Jul 20, 2015 7:06 am

Betsy,

Just wondering whether the dev team have been able to look at this issue. It's a pretty simple scenario and I'd like to keep the momentum going on my project.

Thanks,
Joe

jnalewabau
 
Posts: 8
Joined: Mon Oct 06, 2014 6:24 am

Mon Jul 20, 2015 9:01 am

Dear Joe,

Thanks for your inquiry.
Sorry that there is no progress on your issue, and our Dev team is working on your issue. Once it is resolved, we will let you know.

Sincerely,
Betsy
E-iceblue support team
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Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Mon Aug 24, 2015 7:47 am

Dear Joe,

Thanks for your waiting.The newest hotfix (Spire.Doc Pack (hot fix) Version:5.5.71) has been released, in which your issue has been resolved. You can download it and have a try.

Sincerely,
Betsy
E-iceblue support team
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Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Fri Aug 28, 2015 9:06 am

Dear Joe,

Have you tried the hotfix ? Has your issue been resolved ?
Thanks for your feedback.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Sun Aug 30, 2015 10:52 am

Betsy,

I can confirm that the hotfix has fixed my issue.

Thanks,
Joe

jnalewabau
 
Posts: 8
Joined: Mon Oct 06, 2014 6:24 am

Mon Aug 31, 2015 1:04 am

Dear Joe,

Thanks for your feedback. Please feel free to contact us if you have any question or needs. We are here for help.

Best Regards,
Betsy
E-iceblue support team
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Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

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