License stop working

[one.cthulhu.dev]

Hi,
Seems the license is not working: We have a red alert on the top of the generated doc saying:

Evaluation Warning: The document was created with Spire.Doc for .NET.

The license is set by code:

Code: Select all

var licence = new XmlDocument();
licence.Load($"{pathToAppData}/license.elic.xml");
var key = licence.LastChild!.Attributes!["Key"]!.Value;
Spire.Doc.License.LicenseProvider.SetLicenseKey(key);


Debugging the code we sure there is a key.

What is wrong?

Please help!!!!! Today we supposed go production

[Annika.Zhou]

Hello,

Thank you for your inquiry.
Based on the email address provided in your message, I have checked your purchase records and found that your license expired on November 21, 2023. According to the information you provided, I believe you are using the latest version of SpireDoc (Spire.Doc Pack Version: 11.12), but your license does not cover this version. To resolve this issue, you can use Spire.Doc Vertion 11.11.0, which is the highest version covered by your license.
Alternatively, you have the option to renew your license and purchase a new one, which will grant you access to the latest commercial version. If you wish to proceed with the renewal, please contact our sales team at [email protected].

Sincerely,
Annika
E-iceblue support team