ISSUE WITH FOOTER OF A DOCX FILE

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ISSUE WITH FOOTER OF A DOCX FILE

Postby matteo_gugliotta » Wed May 08, 2013 2:28 pm

Hi,
I have a template TEMPLATE.docx, I replace some placeholders with the values and I get CONTRACT.docx file.
As you can see in the CONTRACT.docx the lines of the footer are disappeared.
The mentioned files are in the attached .rar file.

I'm using Spire.doc standard Edition 4.7.19.53040

Could you help?

Regards.
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby amy.zhao » Thu May 09, 2013 3:59 am

Hello,

Thanks for your inquiry.
Sorry for the inconvenience caused by this issue. I have posted this issue to our dev team. My dev colleague is doing the research.
Once there is any update, we will tell you.

Regards,
Amy
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby Gary.zhang » Mon May 13, 2013 9:37 am

Hello,

Thanks for your inquiry.
Sorry for the delay. The issue has been resolved, our test team is testing it. Once the hotfix is released, I will get it back to you ASAP.

If there are any questions, welcome to get it back to us.

Sincerely,
Gary
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby Gary.zhang » Tue May 14, 2013 10:29 am

Hello,

The issue has been resolved, and the new hotfix has been released, please download and test the spire.doc_hotfix_4.8.2(http://www.e-iceblue.com/Download/download-word-for-net-now.html)

If there are any questions, welcome to get it back to us.

Thanks,
Gary
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby matteo_gugliotta » Tue May 14, 2013 12:09 pm

Hi,
it seems working but I'm getting the evaluation warning message now.
I copied the new files in my bin where there is the license file but with the new files I have the message.
Please help.

Regards
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby Gary.zhang » Wed May 15, 2013 8:16 am

Hello,

Thans for your response.

Sorry for inconvenience. Your license file only applies to the Spire.Doc standard version, but the spire.doc_hotfix_4.8.2 is Spire.Doc pro version, so there is the evaluation warning message displays in your files. And we will release the hotfix of the standard version, Once which is released, I will get it back to you ASAP.

If there are any questions, welcome to get it back to us.

Thanks,
Gary
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby Gary.zhang » Fri May 17, 2013 7:37 am

Hello,

The new hotfix of spire.doc standard edition has been released, please download and test the spire.doc standard edition version 4.8 from http://www.e-iceblue.com/Download/download-word-for-net-now.html.

If there are any questions, welcome to get it back to us.

Sincerely,
Gary
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby Gary.zhang » Tue May 21, 2013 11:06 am

Hello,

Has the issue been resolved? Could you please update the thread if convenience?

If there are any questions, welcome to get it back to us.

Thanks,
Gary
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Re: ISSUE WITH FOOTER OF A DOCX FILE

Postby matteo_gugliotta » Tue May 21, 2013 12:07 pm

It's working now.

Thanks.
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