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Mon Apr 28, 2025 10:12 am

Hello,

I am facing issue with running spire on certain files, the code runs but when I open the file after running spire- it throws error, asks to recover as much as possible and even after that the xml for the sheet gets deleted.

Code:
from spire.xls import Workbook
from spire.xls import *
wb = Workbook()
wb.LoadFromFile('templates/Spire_Test.xlsx')

wb.SaveToFile('templates/demo.xlsx')

I am attaching images to show the issue, the sheet goes blank post proccessing.

The zip contains 2 images and 1 excel file for testing


Image 1(recovery.png): Shows the pop up to recover items of the sheet
Image2 (xml_deletion): Shows the pop up showing the deleted parts of the sheet
File: Testing file for the issue using the above code
Attachments
Spire_Testing.zip
Image 1(recovery.png): Shows the pop to recover items of the sheet
Image2 (xml_deletion): Shows the pop up showing the deleted parts of the sheet

File: Testing file for the issue using the above code
(912.43 KiB) Downloaded 495 times

KallindSoni
 
Posts: 26
Joined: Tue Apr 08, 2025 1:56 pm

Tue Apr 29, 2025 10:19 am

Hello,

Thanks for your inquiry.
I have reproduced the issue you mentioned and logged it to our tracking system with the ticket SPIREXLS-5799. Our development team will further investigate and fix it. Once there is any progress, we will inform you in time. Sorry for the inconvenience caused to you.


Sincerely,
Tommy
E-iceblue support team
User avatar

Tommy.Tang
 
Posts: 85
Joined: Mon Apr 21, 2025 7:05 am

Mon May 19, 2025 7:22 am

Hi Tommy,
Any updates on the issue?
Please let me know thank you.

KallindSoni
 
Posts: 26
Joined: Tue Apr 08, 2025 1:56 pm

Mon May 19, 2025 8:26 am

Hello,

Thank you for your feedback.
Our development team has implemented compatibility handling for the errors in the file. Your issue is now entering the testing phase. Should the tests be successful, we will promptly release the new version. We kindly ask for your patience as we complete this process. Thank you for your understanding and support.

Sincerely,
Tommy
E-iceblue support team
User avatar

Tommy.Tang
 
Posts: 85
Joined: Mon Apr 21, 2025 7:05 am

Thu Jun 05, 2025 8:30 am

Hello,

any updates on the process? if possible please let me know some timeline for the release of the improved version, it will help me plan my work

Thank you.

KallindSoni
 
Posts: 26
Joined: Tue Apr 08, 2025 1:56 pm

Thu Jun 05, 2025 10:03 am

Hello,

Thank you for your feedback.
We are still testing your issue and currently cannot provide an exact repair time. I am very sorry for any inconvenience caused to you. I have once again urged the testing department to speed up the progress. Once I receive any feedback regarding the repair time, I will notify you as soon as possible.
Thank you for your understanding and patience!

Sincerely,
Tommy
E-iceblue support team
User avatar

Tommy.Tang
 
Posts: 85
Joined: Mon Apr 21, 2025 7:05 am

Fri Jun 27, 2025 9:50 am

Hi, are there any updates?

KallindSoni
 
Posts: 26
Joined: Tue Apr 08, 2025 1:56 pm

Mon Jun 30, 2025 9:22 am

Hi,

I have urged our test team to speed up the testing process. If the test passes, we will release a new version as soon as possible. Please give us some more time. Thank you for your understanding.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1377
Joined: Tue Sep 27, 2016 1:06 am

Wed Jul 23, 2025 10:18 am

Hi,

Thanks for your patient waiting.
Glad to inform you that the reported bug SPIREXLS-5799 has been resolved and the new version (Spire.XLS for Python Version:15.7.1) is available. Please download it from the following link.
https://www.e-iceblue.com/Download/Spire-XLS-Python.html

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1377
Joined: Tue Sep 27, 2016 1:06 am

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