Issue Converting Word Doc to PDF

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Issue Converting Word Doc to PDF

Postby paul.brown@portfordsg.com » Wed Apr 18, 2012 7:24 pm

I have a Word (docx) document that includes change tracking. When I save the file as a PDF, the PDF file still contains some of the text that was deleted in a prior version.

Does anybody have any ideas of how to prevent this?
paul.brown@portfordsg.com
 
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Re: Issue Converting Word Doc to PDF

Postby Suvi.Wu » Thu Apr 19, 2012 5:50 am

Hi ,

Thanks for your inquiry and so sorry for the inconvenience caused by us.

We've created a research on this problem, but we can't reproduce it. Could you please offer more information(such as the original file, the kind of your app and the related code etc) to help us reproduce this problem? Thanks for your understanding and cooperation.

Have a great day!


Best regards
Suvi
e-iceblue support
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Suvi.Wu
 
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