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Wed Jan 24, 2018 12:35 am

Hi support

we are using spire.pdf.wpf version 3.9.604 (also tested on older versions) we are facing issue when convert the pdf into image after splitting , most of the text is not displaying in its proper position. Please see the attached PDF to compare with the image.

jperkinsSC
 
Posts: 95
Joined: Thu Oct 30, 2014 10:01 pm

Wed Jan 24, 2018 2:22 am

Hello,

Thanks for your sharing. I have reproduced the issue and logged it into our bug tracking system. Once it's fixed, we will inform you. We apologize for the inconvenience.

Best regards,
Simon
E-iceblue support team
User avatar

Simon.yang
 
Posts: 620
Joined: Wed Jan 11, 2017 2:03 am

Wed Jan 31, 2018 3:01 pm

Hi Simon - any update please?

jperkinsSC
 
Posts: 95
Joined: Thu Oct 30, 2014 10:01 pm

Thu Feb 01, 2018 1:53 am

Hello,

Thanks for your inquiry. The issue has been resolved, we are preparing the hotfix. Once it's available, we will inform you immediately.

Best regards,
Simon
E-icelbue support team
User avatar

Simon.yang
 
Posts: 620
Joined: Wed Jan 11, 2017 2:03 am

Tue Feb 06, 2018 3:01 pm

Thanks Simon - checking in again to see if the hotfix is ready?

jperkinsSC
 
Posts: 95
Joined: Thu Oct 30, 2014 10:01 pm

Wed Feb 07, 2018 3:49 am

Hello,

Thanks for your waiting.
Now the hotfix is available. Please download it from below link.
Spire.PDF Pack(Hot Fix) Version:4.2.0

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1385
Joined: Tue Sep 27, 2016 1:06 am

Sun Feb 11, 2018 8:02 am

Hello,

Greeting from E-iceblue.
Has the hotfix resolved your issue?
We will appreciate it if you could give us some feedback.

Best regards,
Simon
E-iceblue support team
User avatar

Simon.yang
 
Posts: 620
Joined: Wed Jan 11, 2017 2:03 am

Tue Feb 13, 2018 3:00 pm

Hi Simon - thank you so much. It appears that the hotfix has resolved our issue.

jperkinsSC
 
Posts: 95
Joined: Thu Oct 30, 2014 10:01 pm

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