Improper Functioning of Spire.doc

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Improper Functioning of Spire.doc

Postby jacksonp23 » Mon Apr 02, 2012 2:26 pm

Hello Sir/Madam

We purchased spire.doc ddl to convert files from .doc,.docx,.rtf,.txt into html format but it is of no use because we are not able to convert the documents proprerly and correctly using this ddl.

1. when we try to convert a *.doc or *.docx file we use get a exception like.

"The method or operation is not implemented. Spire.Doc at hc.a(PropertyType A_0, Stream A_1, Int32 A_2) at hc.c(Stream A_0, Int32 A_1) at fy.c(Stream A_0) at iu.d(Stream A_0) at iu..ctor(Stream A_0) at f4.d() at f4.e() at f4.g() at bw.a(f4 A_0, Document A_1) at Spire.Doc.Document.LoadFromFile(String fileName) [/color] at ZeroChaos.ZCWeb.clsResumeTextManipulation.GeneratePDFFileFromFile(Int32 _intReqCanID, String _strReqCandNameForFile, String _strFilePath, String _strDirectoryPath, String& strResumeText, SqlTransaction _objSqlTrn) in C:\BusinessClasses\ZerochaosWeb\ZCWModules 8.6\ZCWebPDFControls\BAL\clsResumeTextManipulation.cs:line 1263"

2.we try to convert .rtf or .txt files into html we use get an exception like "Access is denied"

Like we had lots of dreams like by using this ddl we will completely be at ease to finish the task of converting but all what we got is the disappointments and we were splashed with such kinds of exception's.

I humbly request you to help me to sort it out.

Details of the DDl:

Spire.doc version : 4.1.11.3
jacksonp23
 
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Re: Improper Functioning of Spire.doc

Postby Suvi.Wu » Tue Apr 03, 2012 4:10 am

Hello Sir/Madam,

We are so sorry for the late reply and the inconvenience caused by us.

We have tested all the issues you reported, Spire.Doc can canvert doc,docx,rtf,txt to html. However, there are indeed some format issue in converting docx/rtf into html, we are doing our best to fix it.

As the first question you asked, we can't reproduce it. Could you please send more informations, such as your original doc/docx documents, how these word documents generated(by which software) to help us better resolve it?

As the second question, according to the exception you described, the problem you mentioned is not caused by our product. This may be caused by the permission issue. Please check it and feel free to contact us for anyhthing at any time.

We attached a demo including converting doc,docx,rtf,txt to html.

By the way, Spire.doc doesn't support to convert PDF to html.
Have a great day!

Kind Regards
Suvi
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