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Wed Aug 10, 2016 8:13 pm
Hi,
When using spire PDF to convert PDF files into PNG the image seems to shrink to a smaller size.
I have tried the .net application using spire on different computers and Im only having problems with one computer.
Any suggestions?
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Alipio
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- Posts: 3
- Joined: Wed Aug 10, 2016 8:08 pm
Thu Aug 11, 2016 3:56 am
Dear Alipio,
Thanks for your inqury.
Please make sure if the DPI on the computer which had issue is same as the other computers.
If the issue still happens, please provide us
1)the sample document and the result images
2)the codes you were using
3)the OS information of the computer and DPI information
Sincerely,
Betsy
E-iceblue support team
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Betsy
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- Posts: 802
- Joined: Mon Jan 19, 2015 6:14 am
Thu Aug 11, 2016 11:50 pm
it was the DPI causing the issues, it was set to 125%, changed it to 100% and working perfectly now. Thanks for your help!
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Alipio
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- Posts: 3
- Joined: Wed Aug 10, 2016 8:08 pm
Fri Aug 12, 2016 1:09 am
Dear Alipio,
Thanks for your feedback.
Welcome to write to us again for further question.
Sincerely,
Betsy
E-iceblue support team
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Betsy
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- Posts: 802
- Joined: Mon Jan 19, 2015 6:14 am