Image is printed blurred for landscape PDF

[jigratho]

Hello,

I have two PDFs with me. Page size of 1st PDF is 8.27 x 11.69 in and page size of 2nd PDF is 11.69 x 8.27 in.
I am using Canvas.DrawImage to add barcode image in PDFs.
When I print this PDFs, barcode is blurred for 2nd PDF.
Print setting: Papersize - A5; Landscape - false of 1st Pdf and Landscape - true of 2nd Pdf

Please have a look at the issue.

Thanks,
Jignesh Rathod

[Nina.Tang]

Dear Jignesh,

Thanks for your inquiry.
After testing with the latest Spire.PDF Pack(Hot Fix) Version:5.2.3, I didn't find the blurred barcode on the 2nd PDF, the barcodes on the two printed outputs are almost the same. Please check my generated xps files which were outputted by virtual printer (Microsoft XPS Document Writer). I suggest that you give the latest version a try, if the issue still happens after trying, please provide your printer name as well as a screenshot that shows the comparison of the correct barcode on the 1st PDF and the blurred barcode on the 2nd PDF.
Besides, I have noticed that your license didn't work for the latest Spire.PDF 5.2.3, the reason is our authorization for license version did not match the span of the hotfix version, this is a problem on our side and it would not happen in the future. Our sales team will send you a new license ASAP. Sorry for the inconvenience.

Sincerely,
Nina
E-iceblue support team

[jigratho]

Hi Nina,

Thanks for reply.
I have tested with version 5.2.3 and still facing same issue.
I am using 'Microsoft Print to PDF' printer. I am attaching output PDFs and zoomed out images of bar-code.

Thanks,
Jignesh Rathod

[Nina.Tang]

Hi,

Thanks for your feedback.
I have noticed the blurred barcode issue and posted it to our Dev team for further investigation and fix.
If there is any update for you, we will notify you. Apologize for the inconvenience.
In addition, our sales team has sent you a new license of Spire.PDF via email. Please have a check.

Sincerely,
Nina
E-iceblue support team

[jigratho]

Hi Nina,

Thanks for sending updated license file.
Kindly let me know if you have any update from dev team.

Thanks,
Jignesh

[Nina.Tang]

Dear Jignesh,

Sorry your issue is not resolved yet, our Dev team is still working on it. Please spare us more time. Once any significant progress has been made, we will update you. Thanks for your understanding.

Sincerely,
Nina
E-iceblue support team

[jigratho]

Hi Nina,

Just checking to see if you have any update from Dev. team.

Thanks,
Jignesh

[Nina.Tang]

Hello,

Sorry that your issue is not yet resolved since it is too complicated, our Dev team are keeping looking for a breakthrough. We will keep you informed about the progress. Sorry for this delay and thanks for your understanding.

Sincerely,
Nina
E-iceblue support team

[jigratho]

Hello,

Just checking to see if you have any update from Dev. team.

Thanks,
Jignesh

[Nina.Tang]

Hi,

Our Dev team did repairs for your issue, but we found the fixes has some impacts on other cases when testing, our Dev team are speeding up to fix them now. Please spare us more time. Sorry for this delay and thanks for your understanding.

Sincerely,
Nina
E-iceblue support team

[Nina.Tang]

Hi,

Thanks for your patient waiting.
The issue has been fixed. Welcome to download the hotfix from the following link.
Website link: Spire.PDF Pack(Hot Fix) Version:5.3.8
Nuget link: https://www.nuget.org/packages/Spire.PDF/5.3.8

Sincerely,
Nina
E-iceblue support team

[jigratho]

Thanks
Images are much better now.

[Nina.Tang]

Hi,

Thanks for your feedback.
If you need further assistance, please do not hesitate to contact us.
Wish you a wonderful day!

Sincerely,
Nina
E-iceblue support team